DevOps-integrerare - Lediga jobb

We are looking for a strategic technology leader to own Sinch's portfolio of Sales and Marketing business applications. Reporting to the VP, Sales & Marketing Applications, this role is responsible for the commercial management, product strategy, adoption and ongoing evolution of the technology ecosystem that supports our global go-to-market organisation.

Rather than managing core CRM operations, this position focuses on the third-party applications that extend Salesforce, ensuring they continue to deliver measurable business value, align with Sinch's commercial strategy and evolve alongside our sales and marketing organisation.

You will partner closely with Sales, Marketing, Customer Success, Revenue Operations and IT to maximise adoption, optimise vendor investments and identify new technologies that strengthen our commercial capabilities.

• Own the strategy and lifecycle management of Sinch's Sales and Marketing application portfolio, including platforms such as Gong, Outreach, Qualified, 6sense, ZoomInfo, Cognism, Clay, Gainsight and other GTM technologies.
• Act as the primary commercial owner for strategic SaaS vendors, managing commercial relationships, renewals, licensing strategies, business reviews and roadmap alignment.
• Develop and maintain product roadmaps for each application, ensuring investment decisions support Sinch's long-term GTM strategy.
• Partner with business stakeholders to increase adoption, improve user experience and ensure technology capabilities are fully utilised.
• Define success metrics for each platform and regularly measure adoption, business outcomes and return on investment.
• Identify capability gaps across the Sales and Marketing technology landscape and build business cases for new solutions that improve productivity, customer engagement and revenue growth.
• Collaborate with Product, Sales, Marketing and Customer Success leaders to understand evolving business requirements and translate them into technology roadmaps.
• Work closely with architecture, engineering and Salesforce teams to ensure third-party applications integrate effectively into the broader Salesforce ecosystem.
• Lead vendor governance, quarterly business reviews and executive reporting on platform performance, commercial value and strategic opportunities.
• Monitor market trends, emerging technologies and AI capabilities to ensure Sinch remains at the forefront of Sales and Marketing technology.
• Build strong partnerships across the organisation to ensure technology decisions are driven by measurable business outcomes rather than individual product requests.

REQUIREMENTS

• Significant experience managing enterprise Sales and Marketing technology portfolios within a global organisation.
• Strong understanding of modern GTM technology, including sales engagement, conversational marketing, customer success, revenue intelligence, ABM, data enrichment and AI-enabled sales platforms.
• Experience managing strategic SaaS vendors, commercial negotiations and technology investment decisions.
• Demonstrated success increasing platform adoption and delivering measurable business value from enterprise software investments.
• Strong commercial mindset with the ability to evaluate ROI, licensing strategies and technology rationalisation opportunities.
• ·Experience developing product roadmaps and working closely with business stakeholders to prioritise enhancements.
• Excellent stakeholder management skills with the ability to influence senior leaders across Sales, Marketing and Customer Success.
• Strong understanding of how third-party business applications integrate with Salesforce and enterprise data platforms.
• Experience identifying emerging technologies and translating innovation into business value.
• Strong understanding of the MarTech landscape, including Marketing Cloud, Data Cloud, and sales productivity tools.
• Proven experience effectively managing distributed teams across multiple time zones (India, LATAM, EMEA).
• Deep knowledge of Salesforce administration, security models, and platform governance.
• A business-oriented mindset focused on system uptime and user satisfaction.
• Fluency in English.

SUCCESS METRICS

Success in this role will be measured through:

• Increased adoption across the Sales and Marketing technology portfolio.
• Demonstrable ROI from technology investments.
• Effective vendor management and commercial optimisation.
• Delivery of strategic product roadmaps.
• Increased revenue enablement through improved technology capabilities.
• Identification and implementation of new technologies that address capability gaps.
• Strong stakeholder satisfaction across Sales, Marketing and Customer Success.
• Continuous alignment of the technology portfolio with Sinch's GTM strategy.

Our corporate language is English, please submit your application in English.

Must currently reside in and be eligible for employment in Stockholm, Sweden.

Relocation and visa sponsorship are not available for this role.

OUR HIRING PROCESS

We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel.

We believe in a two-way process and encourage you to ask questions throughout the journey. If this role isn't what you're looking for, please explore the other opportunities listed on our career page: https://www.sinch.com/careers/. No matter who you are, we hope you find an exciting path forward - hopefully with us!

We are looking for a strategic technology leader to own Sinch's portfolio of Sales and Marketing business applications. Reporting to the VP, Sales & Marketing Applications, this role is responsible for the commercial management, product strategy, adoption and ongoing evolution of the technology ecosystem that supports our global go-to-market organisation.

Rather than managing core CRM operations, this position focuses on the third-party applications that extend Salesforce, ensuring they continue to deliver measurable business value, align with Sinch's commercial strategy and evolve alongside our sales and marketing organisation.

You will partner closely with Sales, Marketing, Customer Success, Revenue Operations and IT to maximise adoption, optimise vendor investments and identify new technologies that strengthen our commercial capabilities.

• Own the strategy and lifecycle management of Sinch's Sales and Marketing application portfolio, including platforms such as Gong, Outreach, Qualified, 6sense, ZoomInfo, Cognism, Clay, Gainsight and other GTM technologies.
• Act as the primary commercial owner for strategic SaaS vendors, managing commercial relationships, renewals, licensing strategies, business reviews and roadmap alignment.
• Develop and maintain product roadmaps for each application, ensuring investment decisions support Sinch's long-term GTM strategy.
• Partner with business stakeholders to increase adoption, improve user experience and ensure technology capabilities are fully utilised.
• Define success metrics for each platform and regularly measure adoption, business outcomes and return on investment.
• Identify capability gaps across the Sales and Marketing technology landscape and build business cases for new solutions that improve productivity, customer engagement and revenue growth.
• Collaborate with Product, Sales, Marketing and Customer Success leaders to understand evolving business requirements and translate them into technology roadmaps.
• Work closely with architecture, engineering and Salesforce teams to ensure third-party applications integrate effectively into the broader Salesforce ecosystem.
• Lead vendor governance, quarterly business reviews and executive reporting on platform performance, commercial value and strategic opportunities.
• Monitor market trends, emerging technologies and AI capabilities to ensure Sinch remains at the forefront of Sales and Marketing technology.
• Build strong partnerships across the organisation to ensure technology decisions are driven by measurable business outcomes rather than individual product requests.

REQUIREMENTS

• Significant experience managing enterprise Sales and Marketing technology portfolios within a global organisation.
• Strong understanding of modern GTM technology, including sales engagement, conversational marketing, customer success, revenue intelligence, ABM, data enrichment and AI-enabled sales platforms.
• Experience managing strategic SaaS vendors, commercial negotiations and technology investment decisions.
• Demonstrated success increasing platform adoption and delivering measurable business value from enterprise software investments.
• Strong commercial mindset with the ability to evaluate ROI, licensing strategies and technology rationalisation opportunities.
• ·Experience developing product roadmaps and working closely with business stakeholders to prioritise enhancements.
• Excellent stakeholder management skills with the ability to influence senior leaders across Sales, Marketing and Customer Success.
• Strong understanding of how third-party business applications integrate with Salesforce and enterprise data platforms.
• Experience identifying emerging technologies and translating innovation into business value.
• Strong understanding of the MarTech landscape, including Marketing Cloud, Data Cloud, and sales productivity tools.
• Proven experience effectively managing distributed teams across multiple time zones (India, LATAM, EMEA).
• Deep knowledge of Salesforce administration, security models, and platform governance.
• A business-oriented mindset focused on system uptime and user satisfaction.
• Fluency in English.

SUCCESS METRICS

Success in this role will be measured through:

• Increased adoption across the Sales and Marketing technology portfolio.
• Demonstrable ROI from technology investments.
• Effective vendor management and commercial optimisation.
• Delivery of strategic product roadmaps.
• Increased revenue enablement through improved technology capabilities.
• Identification and implementation of new technologies that address capability gaps.
• Strong stakeholder satisfaction across Sales, Marketing and Customer Success.
• Continuous alignment of the technology portfolio with Sinch's GTM strategy.

Our corporate language is English, please submit your application in English.

Must currently reside in and be eligible for employment in Stockholm, Sweden.

Relocation and visa sponsorship are not available for this role.

OUR HIRING PROCESS

We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel.

We believe in a two-way process and encourage you to ask questions throughout the journey. If this role isn't what you're looking for, please explore the other opportunities listed on our career page: https://www.sinch.com/careers/. No matter who you are, we hope you find an exciting path forward - hopefully with us!

We are looking for a strategic technology leader to own Sinch's portfolio of Sales and Marketing business applications. Reporting to the VP, Sales & Marketing Applications, this role is responsible for the commercial management, product strategy, adoption and ongoing evolution of the technology ecosystem that supports our global go-to-market organisation.

Rather than managing core CRM operations, this position focuses on the third-party applications that extend Salesforce, ensuring they continue to deliver measurable business value, align with Sinch's commercial strategy and evolve alongside our sales and marketing organisation.

You will partner closely with Sales, Marketing, Customer Success, Revenue Operations and IT to maximise adoption, optimise vendor investments and identify new technologies that strengthen our commercial capabilities.

• Own the strategy and lifecycle management of Sinch's Sales and Marketing application portfolio, including platforms such as Gong, Outreach, Qualified, 6sense, ZoomInfo, Cognism, Clay, Gainsight and other GTM technologies.
• Act as the primary commercial owner for strategic SaaS vendors, managing commercial relationships, renewals, licensing strategies, business reviews and roadmap alignment.
• Develop and maintain product roadmaps for each application, ensuring investment decisions support Sinch's long-term GTM strategy.
• Partner with business stakeholders to increase adoption, improve user experience and ensure technology capabilities are fully utilised.
• Define success metrics for each platform and regularly measure adoption, business outcomes and return on investment.
• Identify capability gaps across the Sales and Marketing technology landscape and build business cases for new solutions that improve productivity, customer engagement and revenue growth.
• Collaborate with Product, Sales, Marketing and Customer Success leaders to understand evolving business requirements and translate them into technology roadmaps.
• Work closely with architecture, engineering and Salesforce teams to ensure third-party applications integrate effectively into the broader Salesforce ecosystem.
• Lead vendor governance, quarterly business reviews and executive reporting on platform performance, commercial value and strategic opportunities.
• Monitor market trends, emerging technologies and AI capabilities to ensure Sinch remains at the forefront of Sales and Marketing technology.
• Build strong partnerships across the organisation to ensure technology decisions are driven by measurable business outcomes rather than individual product requests.

REQUIREMENTS

• Significant experience managing enterprise Sales and Marketing technology portfolios within a global organisation.
• Strong understanding of modern GTM technology, including sales engagement, conversational marketing, customer success, revenue intelligence, ABM, data enrichment and AI-enabled sales platforms.
• Experience managing strategic SaaS vendors, commercial negotiations and technology investment decisions.
• Demonstrated success increasing platform adoption and delivering measurable business value from enterprise software investments.
• Strong commercial mindset with the ability to evaluate ROI, licensing strategies and technology rationalisation opportunities.
• ·Experience developing product roadmaps and working closely with business stakeholders to prioritise enhancements.
• Excellent stakeholder management skills with the ability to influence senior leaders across Sales, Marketing and Customer Success.
• Strong understanding of how third-party business applications integrate with Salesforce and enterprise data platforms.
• Experience identifying emerging technologies and translating innovation into business value.
• Strong understanding of the MarTech landscape, including Marketing Cloud, Data Cloud, and sales productivity tools.
• Proven experience effectively managing distributed teams across multiple time zones (India, LATAM, EMEA).
• Deep knowledge of Salesforce administration, security models, and platform governance.
• A business-oriented mindset focused on system uptime and user satisfaction.
• Fluency in English.

SUCCESS METRICS

Success in this role will be measured through:

• Increased adoption across the Sales and Marketing technology portfolio.
• Demonstrable ROI from technology investments.
• Effective vendor management and commercial optimisation.
• Delivery of strategic product roadmaps.
• Increased revenue enablement through improved technology capabilities.
• Identification and implementation of new technologies that address capability gaps.
• Strong stakeholder satisfaction across Sales, Marketing and Customer Success.
• Continuous alignment of the technology portfolio with Sinch's GTM strategy.

Our corporate language is English, please submit your application in English.

Must currently reside in and be eligible for employment in Stockholm, Sweden.

Relocation and visa sponsorship are not available for this role.

OUR HIRING PROCESS

We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel.

We believe in a two-way process and encourage you to ask questions throughout the journey. If this role isn't what you're looking for, please explore the other opportunities listed on our career page: https://www.sinch.com/careers/. No matter who you are, we hope you find an exciting path forward - hopefully with us!

We are looking for a strategic technology leader to own Sinch's portfolio of Sales and Marketing business applications. Reporting to the VP, Sales & Marketing Applications, this role is responsible for the commercial management, product strategy, adoption and ongoing evolution of the technology ecosystem that supports our global go-to-market organisation.

Rather than managing core CRM operations, this position focuses on the third-party applications that extend Salesforce, ensuring they continue to deliver measurable business value, align with Sinch's commercial strategy and evolve alongside our sales and marketing organisation.

You will partner closely with Sales, Marketing, Customer Success, Revenue Operations and IT to maximise adoption, optimise vendor investments and identify new technologies that strengthen our commercial capabilities.

• Own the strategy and lifecycle management of Sinch's Sales and Marketing application portfolio, including platforms such as Gong, Outreach, Qualified, 6sense, ZoomInfo, Cognism, Clay, Gainsight and other GTM technologies.
• Act as the primary commercial owner for strategic SaaS vendors, managing commercial relationships, renewals, licensing strategies, business reviews and roadmap alignment.
• Develop and maintain product roadmaps for each application, ensuring investment decisions support Sinch's long-term GTM strategy.
• Partner with business stakeholders to increase adoption, improve user experience and ensure technology capabilities are fully utilised.
• Define success metrics for each platform and regularly measure adoption, business outcomes and return on investment.
• Identify capability gaps across the Sales and Marketing technology landscape and build business cases for new solutions that improve productivity, customer engagement and revenue growth.
• Collaborate with Product, Sales, Marketing and Customer Success leaders to understand evolving business requirements and translate them into technology roadmaps.
• Work closely with architecture, engineering and Salesforce teams to ensure third-party applications integrate effectively into the broader Salesforce ecosystem.
• Lead vendor governance, quarterly business reviews and executive reporting on platform performance, commercial value and strategic opportunities.
• Monitor market trends, emerging technologies and AI capabilities to ensure Sinch remains at the forefront of Sales and Marketing technology.
• Build strong partnerships across the organisation to ensure technology decisions are driven by measurable business outcomes rather than individual product requests.

REQUIREMENTS

• Significant experience managing enterprise Sales and Marketing technology portfolios within a global organisation.
• Strong understanding of modern GTM technology, including sales engagement, conversational marketing, customer success, revenue intelligence, ABM, data enrichment and AI-enabled sales platforms.
• Experience managing strategic SaaS vendors, commercial negotiations and technology investment decisions.
• Demonstrated success increasing platform adoption and delivering measurable business value from enterprise software investments.
• Strong commercial mindset with the ability to evaluate ROI, licensing strategies and technology rationalisation opportunities.
• ·Experience developing product roadmaps and working closely with business stakeholders to prioritise enhancements.
• Excellent stakeholder management skills with the ability to influence senior leaders across Sales, Marketing and Customer Success.
• Strong understanding of how third-party business applications integrate with Salesforce and enterprise data platforms.
• Experience identifying emerging technologies and translating innovation into business value.
• Strong understanding of the MarTech landscape, including Marketing Cloud, Data Cloud, and sales productivity tools.
• Proven experience effectively managing distributed teams across multiple time zones (India, LATAM, EMEA).
• Deep knowledge of Salesforce administration, security models, and platform governance.
• A business-oriented mindset focused on system uptime and user satisfaction.
• Fluency in English.

SUCCESS METRICS

Success in this role will be measured through:

• Increased adoption across the Sales and Marketing technology portfolio.
• Demonstrable ROI from technology investments.
• Effective vendor management and commercial optimisation.
• Delivery of strategic product roadmaps.
• Increased revenue enablement through improved technology capabilities.
• Identification and implementation of new technologies that address capability gaps.
• Strong stakeholder satisfaction across Sales, Marketing and Customer Success.
• Continuous alignment of the technology portfolio with Sinch's GTM strategy.

Our corporate language is English, please submit your application in English.

Must currently reside in and be eligible for employment in Stockholm, Sweden.

Relocation and visa sponsorship are not available for this role.

OUR HIRING PROCESS

We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel.

We believe in a two-way process and encourage you to ask questions throughout the journey. If this role isn't what you're looking for, please explore the other opportunities listed on our career page: https://www.sinch.com/careers/. No matter who you are, we hope you find an exciting path forward - hopefully with us!

We are looking for a strategic technology leader to own Sinch's portfolio of Sales and Marketing business applications. Reporting to the VP, Sales & Marketing Applications, this role is responsible for the commercial management, product strategy, adoption and ongoing evolution of the technology ecosystem that supports our global go-to-market organisation.

Rather than managing core CRM operations, this position focuses on the third-party applications that extend Salesforce, ensuring they continue to deliver measurable business value, align with Sinch's commercial strategy and evolve alongside our sales and marketing organisation.

You will partner closely with Sales, Marketing, Customer Success, Revenue Operations and IT to maximise adoption, optimise vendor investments and identify new technologies that strengthen our commercial capabilities.

• Own the strategy and lifecycle management of Sinch's Sales and Marketing application portfolio, including platforms such as Gong, Outreach, Qualified, 6sense, ZoomInfo, Cognism, Clay, Gainsight and other GTM technologies.
• Act as the primary commercial owner for strategic SaaS vendors, managing commercial relationships, renewals, licensing strategies, business reviews and roadmap alignment.
• Develop and maintain product roadmaps for each application, ensuring investment decisions support Sinch's long-term GTM strategy.
• Partner with business stakeholders to increase adoption, improve user experience and ensure technology capabilities are fully utilised.
• Define success metrics for each platform and regularly measure adoption, business outcomes and return on investment.
• Identify capability gaps across the Sales and Marketing technology landscape and build business cases for new solutions that improve productivity, customer engagement and revenue growth.
• Collaborate with Product, Sales, Marketing and Customer Success leaders to understand evolving business requirements and translate them into technology roadmaps.
• Work closely with architecture, engineering and Salesforce teams to ensure third-party applications integrate effectively into the broader Salesforce ecosystem.
• Lead vendor governance, quarterly business reviews and executive reporting on platform performance, commercial value and strategic opportunities.
• Monitor market trends, emerging technologies and AI capabilities to ensure Sinch remains at the forefront of Sales and Marketing technology.
• Build strong partnerships across the organisation to ensure technology decisions are driven by measurable business outcomes rather than individual product requests.

REQUIREMENTS

• Significant experience managing enterprise Sales and Marketing technology portfolios within a global organisation.
• Strong understanding of modern GTM technology, including sales engagement, conversational marketing, customer success, revenue intelligence, ABM, data enrichment and AI-enabled sales platforms.
• Experience managing strategic SaaS vendors, commercial negotiations and technology investment decisions.
• Demonstrated success increasing platform adoption and delivering measurable business value from enterprise software investments.
• Strong commercial mindset with the ability to evaluate ROI, licensing strategies and technology rationalisation opportunities.
• ·Experience developing product roadmaps and working closely with business stakeholders to prioritise enhancements.
• Excellent stakeholder management skills with the ability to influence senior leaders across Sales, Marketing and Customer Success.
• Strong understanding of how third-party business applications integrate with Salesforce and enterprise data platforms.
• Experience identifying emerging technologies and translating innovation into business value.
• Strong understanding of the MarTech landscape, including Marketing Cloud, Data Cloud, and sales productivity tools.
• Proven experience effectively managing distributed teams across multiple time zones (India, LATAM, EMEA).
• Deep knowledge of Salesforce administration, security models, and platform governance.
• A business-oriented mindset focused on system uptime and user satisfaction.
• Fluency in English.

SUCCESS METRICS

Success in this role will be measured through:

• Increased adoption across the Sales and Marketing technology portfolio.
• Demonstrable ROI from technology investments.
• Effective vendor management and commercial optimisation.
• Delivery of strategic product roadmaps.
• Increased revenue enablement through improved technology capabilities.
• Identification and implementation of new technologies that address capability gaps.
• Strong stakeholder satisfaction across Sales, Marketing and Customer Success.
• Continuous alignment of the technology portfolio with Sinch's GTM strategy.

Our corporate language is English, please submit your application in English.

Must currently reside in and be eligible for employment in Stockholm, Sweden.

Relocation and visa sponsorship are not available for this role.

OUR HIRING PROCESS

We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel.

We believe in a two-way process and encourage you to ask questions throughout the journey. If this role isn't what you're looking for, please explore the other opportunities listed on our career page: https://www.sinch.com/careers/. No matter who you are, we hope you find an exciting path forward - hopefully with us!

We are looking for a strategic technology leader to own Sinch's portfolio of Sales and Marketing business applications. Reporting to the VP, Sales & Marketing Applications, this role is responsible for the commercial management, product strategy, adoption and ongoing evolution of the technology ecosystem that supports our global go-to-market organisation.

Rather than managing core CRM operations, this position focuses on the third-party applications that extend Salesforce, ensuring they continue to deliver measurable business value, align with Sinch's commercial strategy and evolve alongside our sales and marketing organisation.

You will partner closely with Sales, Marketing, Customer Success, Revenue Operations and IT to maximise adoption, optimise vendor investments and identify new technologies that strengthen our commercial capabilities.

• Own the strategy and lifecycle management of Sinch's Sales and Marketing application portfolio, including platforms such as Gong, Outreach, Qualified, 6sense, ZoomInfo, Cognism, Clay, Gainsight and other GTM technologies.
• Act as the primary commercial owner for strategic SaaS vendors, managing commercial relationships, renewals, licensing strategies, business reviews and roadmap alignment.
• Develop and maintain product roadmaps for each application, ensuring investment decisions support Sinch's long-term GTM strategy.
• Partner with business stakeholders to increase adoption, improve user experience and ensure technology capabilities are fully utilised.
• Define success metrics for each platform and regularly measure adoption, business outcomes and return on investment.
• Identify capability gaps across the Sales and Marketing technology landscape and build business cases for new solutions that improve productivity, customer engagement and revenue growth.
• Collaborate with Product, Sales, Marketing and Customer Success leaders to understand evolving business requirements and translate them into technology roadmaps.
• Work closely with architecture, engineering and Salesforce teams to ensure third-party applications integrate effectively into the broader Salesforce ecosystem.
• Lead vendor governance, quarterly business reviews and executive reporting on platform performance, commercial value and strategic opportunities.
• Monitor market trends, emerging technologies and AI capabilities to ensure Sinch remains at the forefront of Sales and Marketing technology.
• Build strong partnerships across the organisation to ensure technology decisions are driven by measurable business outcomes rather than individual product requests.

REQUIREMENTS

• Significant experience managing enterprise Sales and Marketing technology portfolios within a global organisation.
• Strong understanding of modern GTM technology, including sales engagement, conversational marketing, customer success, revenue intelligence, ABM, data enrichment and AI-enabled sales platforms.
• Experience managing strategic SaaS vendors, commercial negotiations and technology investment decisions.
• Demonstrated success increasing platform adoption and delivering measurable business value from enterprise software investments.
• Strong commercial mindset with the ability to evaluate ROI, licensing strategies and technology rationalisation opportunities.
• ·Experience developing product roadmaps and working closely with business stakeholders to prioritise enhancements.
• Excellent stakeholder management skills with the ability to influence senior leaders across Sales, Marketing and Customer Success.
• Strong understanding of how third-party business applications integrate with Salesforce and enterprise data platforms.
• Experience identifying emerging technologies and translating innovation into business value.
• Strong understanding of the MarTech landscape, including Marketing Cloud, Data Cloud, and sales productivity tools.
• Proven experience effectively managing distributed teams across multiple time zones (India, LATAM, EMEA).
• Deep knowledge of Salesforce administration, security models, and platform governance.
• A business-oriented mindset focused on system uptime and user satisfaction.
• Fluency in English.

SUCCESS METRICS

Success in this role will be measured through:

• Increased adoption across the Sales and Marketing technology portfolio.
• Demonstrable ROI from technology investments.
• Effective vendor management and commercial optimisation.
• Delivery of strategic product roadmaps.
• Increased revenue enablement through improved technology capabilities.
• Identification and implementation of new technologies that address capability gaps.
• Strong stakeholder satisfaction across Sales, Marketing and Customer Success.
• Continuous alignment of the technology portfolio with Sinch's GTM strategy.

Our corporate language is English, please submit your application in English.

Must currently reside in and be eligible for employment in Stockholm, Sweden.

Relocation and visa sponsorship are not available for this role.

OUR HIRING PROCESS

We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel.

We believe in a two-way process and encourage you to ask questions throughout the journey. If this role isn't what you're looking for, please explore the other opportunities listed on our career page: https://www.sinch.com/careers/. No matter who you are, we hope you find an exciting path forward - hopefully with us!

We are looking for a strategic technology leader to own Sinch's portfolio of Sales and Marketing business applications. Reporting to the VP, Sales & Marketing Applications, this role is responsible for the commercial management, product strategy, adoption and ongoing evolution of the technology ecosystem that supports our global go-to-market organisation.

Rather than managing core CRM operations, this position focuses on the third-party applications that extend Salesforce, ensuring they continue to deliver measurable business value, align with Sinch's commercial strategy and evolve alongside our sales and marketing organisation.

You will partner closely with Sales, Marketing, Customer Success, Revenue Operations and IT to maximise adoption, optimise vendor investments and identify new technologies that strengthen our commercial capabilities.

• Own the strategy and lifecycle management of Sinch's Sales and Marketing application portfolio, including platforms such as Gong, Outreach, Qualified, 6sense, ZoomInfo, Cognism, Clay, Gainsight and other GTM technologies.
• Act as the primary commercial owner for strategic SaaS vendors, managing commercial relationships, renewals, licensing strategies, business reviews and roadmap alignment.
• Develop and maintain product roadmaps for each application, ensuring investment decisions support Sinch's long-term GTM strategy.
• Partner with business stakeholders to increase adoption, improve user experience and ensure technology capabilities are fully utilised.
• Define success metrics for each platform and regularly measure adoption, business outcomes and return on investment.
• Identify capability gaps across the Sales and Marketing technology landscape and build business cases for new solutions that improve productivity, customer engagement and revenue growth.
• Collaborate with Product, Sales, Marketing and Customer Success leaders to understand evolving business requirements and translate them into technology roadmaps.
• Work closely with architecture, engineering and Salesforce teams to ensure third-party applications integrate effectively into the broader Salesforce ecosystem.
• Lead vendor governance, quarterly business reviews and executive reporting on platform performance, commercial value and strategic opportunities.
• Monitor market trends, emerging technologies and AI capabilities to ensure Sinch remains at the forefront of Sales and Marketing technology.
• Build strong partnerships across the organisation to ensure technology decisions are driven by measurable business outcomes rather than individual product requests.

REQUIREMENTS

• Significant experience managing enterprise Sales and Marketing technology portfolios within a global organisation.
• Strong understanding of modern GTM technology, including sales engagement, conversational marketing, customer success, revenue intelligence, ABM, data enrichment and AI-enabled sales platforms.
• Experience managing strategic SaaS vendors, commercial negotiations and technology investment decisions.
• Demonstrated success increasing platform adoption and delivering measurable business value from enterprise software investments.
• Strong commercial mindset with the ability to evaluate ROI, licensing strategies and technology rationalisation opportunities.
• ·Experience developing product roadmaps and working closely with business stakeholders to prioritise enhancements.
• Excellent stakeholder management skills with the ability to influence senior leaders across Sales, Marketing and Customer Success.
• Strong understanding of how third-party business applications integrate with Salesforce and enterprise data platforms.
• Experience identifying emerging technologies and translating innovation into business value.
• Strong understanding of the MarTech landscape, including Marketing Cloud, Data Cloud, and sales productivity tools.
• Proven experience effectively managing distributed teams across multiple time zones (India, LATAM, EMEA).
• Deep knowledge of Salesforce administration, security models, and platform governance.
• A business-oriented mindset focused on system uptime and user satisfaction.
• Fluency in English.

SUCCESS METRICS

Success in this role will be measured through:

• Increased adoption across the Sales and Marketing technology portfolio.
• Demonstrable ROI from technology investments.
• Effective vendor management and commercial optimisation.
• Delivery of strategic product roadmaps.
• Increased revenue enablement through improved technology capabilities.
• Identification and implementation of new technologies that address capability gaps.
• Strong stakeholder satisfaction across Sales, Marketing and Customer Success.
• Continuous alignment of the technology portfolio with Sinch's GTM strategy.

Our corporate language is English, please submit your application in English.

Must currently reside in and be eligible for employment in Stockholm, Sweden.

Relocation and visa sponsorship are not available for this role.

OUR HIRING PROCESS

We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel.

We believe in a two-way process and encourage you to ask questions throughout the journey. If this role isn't what you're looking for, please explore the other opportunities listed on our career page: https://www.sinch.com/careers/. No matter who you are, we hope you find an exciting path forward - hopefully with us!

Role – Program Manager

Technology – SAP S/4 Hana

Job Description

Are you an SAP program manager with a solid experience in running transformation projects and rollouts? Would you like to further expand the scale and canvas of what you have done so far? Then we have the right opportunity for you! We have very interesting ongoing and future S4 Hana transformation projects which would enable you to be part of a very exciting journey. We offer you not only a learning environment with modern "on-demand" learning methods in which you can deepen your knowledge, but you will get to apply those learnings in real-time. As program anchors, you will participate in an end-to-end journey which includes the following activities:

• Generating leads from your key customers,

• Building roadmaps for S4 transformation for your customers

• Identifying opportunities for digitization leveraging AI, Blockchain, IoT and other levers

• Organizing assessments, due diligences, transformation workshops

• Establishing business case for the transformation initiatives

• Establishing methods, cooperation models, new ways of working (e.g. Agile)

• Driving engagement directly with the business on the customer side

• Driving Customer Satisfaction Index and managing expectations with the customer stakeholders to ensure a consistent top rank for Infosys

• Realizing business blueprints, Proof of Concepts, transformation plans, change management and learning plans

• Creating long term cost indications for securing budgets across implementation, deployments and AMS, orchestrating the creation program SOWs and creating a culture of on budget delivery

• Creating clear scope and commercial baselines, identify change request opportunities and driving customer alignments for additional revenue compensation and without any effort overruns

• Ensuring project profitability as per organisational and service line guidelines while maintaining a balance with delivery quality and timeliness

• Delivering S4 Hana minimum viable products, templates, complete products and pilots

• Getting buy-ins and acceptance from the business on your delivered products

• Defining rollout strategies leveraging industrialization and fit for purpose, tooling especially data transition

• Building strategic relationship with partners and product organizations like SAP, Microsoft etc. in delivering joint synergy and value to your customers

• Becoming One-Infosys face to your customer by managing services belonging to multiple Infosys internal service lines

You will be supported in your endeavor by an A Team comprising of handpicked experts and leaders from the globally available Infosys talent pool. As a true leader of the team, you will be responsible for the career aspirations, performance management and training needs of the people who will work in your teams. Your team will expect you to be a hands on manager, completely approachable for them to understand their constraints and concerns and ready to act as a facilitator to remove the hurdles and impel them towards a higher level of performance.

As the one face to the customer, you will take along various service lines, giving guidance to the relevant delivery heads on the staffing needs, commercials, availabilities and the interests of the service lines even as you try to build synergies amongst them to craft efficient, lean and quality solutions for your customers.

Knowledge / Skills required

• Experience in managing large multiple projects, each project with multiple tracks

• Experience with large scale SAP projects and accompanying knowledge in implementation and rollout programs

• Previous experience with managing multi-locational teams including offshore and near shore teams

• Fluent written and spoken English

Preferred skills

• 8-10 successful SAP full cycle implementations as program manager for on-site and offshore Teams.

• Experience in working with location business managers as well as in-depth knowledge of business processes, roadmap definitions, fit-gap analysis and change management.

• Experience in the areas of the discrete manufacturing industry and/or automotive and/or chemicals.

• Natural talent in the art of people management including team building and driving grounds-up innovation.

• Experience in the area of proposal management, pre-sales and driving a sales pitch.

• Good analytical and logical problem-solving skills combined with the talent to quickly grasp new tasks.

• Excellent communication and documentation skills.

• Knowledge /certification of S4 Hana and Scrum Master /Agile Coach can be additional benefits that you bring with you.

• PMP or comparable certification.

About us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in 59 countries to navigate their digital transformation.

With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer clients, in 59 countries, as they navigate their digital transformation powered by cloud and AI. We enable them with an AI-first core, empower the business with agile digital at scale and drive continuous improvement with always-on learning through the transfer of digital skills, expertise, and ideas from our innovation ecosystem. We are deeply committed to being a well-governed, environmentally sustainable organization where diverse talent thrives in an inclusive workplace.

All aspects of the hiring process and employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.

Role – Program Manager

Technology – SAP S/4 Hana

Job Description

Are you an SAP program manager with a solid experience in running transformation projects and rollouts? Would you like to further expand the scale and canvas of what you have done so far? Then we have the right opportunity for you! We have very interesting ongoing and future S4 Hana transformation projects which would enable you to be part of a very exciting journey. We offer you not only a learning environment with modern "on-demand" learning methods in which you can deepen your knowledge, but you will get to apply those learnings in real-time. As program anchors, you will participate in an end-to-end journey which includes the following activities:

• Generating leads from your key customers,

• Building roadmaps for S4 transformation for your customers

• Identifying opportunities for digitization leveraging AI, Blockchain, IoT and other levers

• Organizing assessments, due diligences, transformation workshops

• Establishing business case for the transformation initiatives

• Establishing methods, cooperation models, new ways of working (e.g. Agile)

• Driving engagement directly with the business on the customer side

• Driving Customer Satisfaction Index and managing expectations with the customer stakeholders to ensure a consistent top rank for Infosys

• Realizing business blueprints, Proof of Concepts, transformation plans, change management and learning plans

• Creating long term cost indications for securing budgets across implementation, deployments and AMS, orchestrating the creation program SOWs and creating a culture of on budget delivery

• Creating clear scope and commercial baselines, identify change request opportunities and driving customer alignments for additional revenue compensation and without any effort overruns

• Ensuring project profitability as per organisational and service line guidelines while maintaining a balance with delivery quality and timeliness

• Delivering S4 Hana minimum viable products, templates, complete products and pilots

• Getting buy-ins and acceptance from the business on your delivered products

• Defining rollout strategies leveraging industrialization and fit for purpose, tooling especially data transition

• Building strategic relationship with partners and product organizations like SAP, Microsoft etc. in delivering joint synergy and value to your customers

• Becoming One-Infosys face to your customer by managing services belonging to multiple Infosys internal service lines

You will be supported in your endeavor by an A Team comprising of handpicked experts and leaders from the globally available Infosys talent pool. As a true leader of the team, you will be responsible for the career aspirations, performance management and training needs of the people who will work in your teams. Your team will expect you to be a hands on manager, completely approachable for them to understand their constraints and concerns and ready to act as a facilitator to remove the hurdles and impel them towards a higher level of performance.

As the one face to the customer, you will take along various service lines, giving guidance to the relevant delivery heads on the staffing needs, commercials, availabilities and the interests of the service lines even as you try to build synergies amongst them to craft efficient, lean and quality solutions for your customers.

Knowledge / Skills required

• Experience in managing large multiple projects, each project with multiple tracks

• Experience with large scale SAP projects and accompanying knowledge in implementation and rollout programs

• Previous experience with managing multi-locational teams including offshore and near shore teams

• Fluent written and spoken English

Preferred skills

• 8-10 successful SAP full cycle implementations as program manager for on-site and offshore Teams.

• Experience in working with location business managers as well as in-depth knowledge of business processes, roadmap definitions, fit-gap analysis and change management.

• Experience in the areas of the discrete manufacturing industry and/or automotive and/or chemicals.

• Natural talent in the art of people management including team building and driving grounds-up innovation.

• Experience in the area of proposal management, pre-sales and driving a sales pitch.

• Good analytical and logical problem-solving skills combined with the talent to quickly grasp new tasks.

• Excellent communication and documentation skills.

• Knowledge /certification of S4 Hana and Scrum Master /Agile Coach can be additional benefits that you bring with you.

• PMP or comparable certification.

About us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in 59 countries to navigate their digital transformation.

With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer clients, in 59 countries, as they navigate their digital transformation powered by cloud and AI. We enable them with an AI-first core, empower the business with agile digital at scale and drive continuous improvement with always-on learning through the transfer of digital skills, expertise, and ideas from our innovation ecosystem. We are deeply committed to being a well-governed, environmentally sustainable organization where diverse talent thrives in an inclusive workplace.

All aspects of the hiring process and employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.

Role – Program Manager

Technology – SAP S/4 Hana

Job Description

Are you an SAP program manager with a solid experience in running transformation projects and rollouts? Would you like to further expand the scale and canvas of what you have done so far? Then we have the right opportunity for you! We have very interesting ongoing and future S4 Hana transformation projects which would enable you to be part of a very exciting journey. We offer you not only a learning environment with modern "on-demand" learning methods in which you can deepen your knowledge, but you will get to apply those learnings in real-time. As program anchors, you will participate in an end-to-end journey which includes the following activities:

• Generating leads from your key customers,

• Building roadmaps for S4 transformation for your customers

• Identifying opportunities for digitization leveraging AI, Blockchain, IoT and other levers

• Organizing assessments, due diligences, transformation workshops

• Establishing business case for the transformation initiatives

• Establishing methods, cooperation models, new ways of working (e.g. Agile)

• Driving engagement directly with the business on the customer side

• Driving Customer Satisfaction Index and managing expectations with the customer stakeholders to ensure a consistent top rank for Infosys

• Realizing business blueprints, Proof of Concepts, transformation plans, change management and learning plans

• Creating long term cost indications for securing budgets across implementation, deployments and AMS, orchestrating the creation program SOWs and creating a culture of on budget delivery

• Creating clear scope and commercial baselines, identify change request opportunities and driving customer alignments for additional revenue compensation and without any effort overruns

• Ensuring project profitability as per organisational and service line guidelines while maintaining a balance with delivery quality and timeliness

• Delivering S4 Hana minimum viable products, templates, complete products and pilots

• Getting buy-ins and acceptance from the business on your delivered products

• Defining rollout strategies leveraging industrialization and fit for purpose, tooling especially data transition

• Building strategic relationship with partners and product organizations like SAP, Microsoft etc. in delivering joint synergy and value to your customers

• Becoming One-Infosys face to your customer by managing services belonging to multiple Infosys internal service lines

You will be supported in your endeavor by an A Team comprising of handpicked experts and leaders from the globally available Infosys talent pool. As a true leader of the team, you will be responsible for the career aspirations, performance management and training needs of the people who will work in your teams. Your team will expect you to be a hands on manager, completely approachable for them to understand their constraints and concerns and ready to act as a facilitator to remove the hurdles and impel them towards a higher level of performance.

As the one face to the customer, you will take along various service lines, giving guidance to the relevant delivery heads on the staffing needs, commercials, availabilities and the interests of the service lines even as you try to build synergies amongst them to craft efficient, lean and quality solutions for your customers.

Knowledge / Skills required

• Experience in managing large multiple projects, each project with multiple tracks

• Experience with large scale SAP projects and accompanying knowledge in implementation and rollout programs

• Previous experience with managing multi-locational teams including offshore and near shore teams

• Fluent written and spoken English

Preferred skills

• 8-10 successful SAP full cycle implementations as program manager for on-site and offshore Teams.

• Experience in working with location business managers as well as in-depth knowledge of business processes, roadmap definitions, fit-gap analysis and change management.

• Experience in the areas of the discrete manufacturing industry and/or automotive and/or chemicals.

• Natural talent in the art of people management including team building and driving grounds-up innovation.

• Experience in the area of proposal management, pre-sales and driving a sales pitch.

• Good analytical and logical problem-solving skills combined with the talent to quickly grasp new tasks.

• Excellent communication and documentation skills.

• Knowledge /certification of S4 Hana and Scrum Master /Agile Coach can be additional benefits that you bring with you.

• PMP or comparable certification.

About us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in 59 countries to navigate their digital transformation.

With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer clients, in 59 countries, as they navigate their digital transformation powered by cloud and AI. We enable them with an AI-first core, empower the business with agile digital at scale and drive continuous improvement with always-on learning through the transfer of digital skills, expertise, and ideas from our innovation ecosystem. We are deeply committed to being a well-governed, environmentally sustainable organization where diverse talent thrives in an inclusive workplace.

All aspects of the hiring process and employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.