SEM-specialist - Lediga jobb

Motiveras du av att arbeta i gränslandet mellan varumärke, marknadsföring och analys? Då kan detta vara något för dig! PostNord Sverige rekryterar nu en Marketing Insight Manager med uppdraget att förse marknadsavdelningen med insikter och underlag för att kunna definiera varumärkesstrategi, sätta mål och budget samt relevanta insikter för kampanjer och aktiveringar. PostNord befinner sig i ett häftigt läge – vi har en stark marknadsposition men vi har fortsatt mycket kvar som vi vill utveckla och förbättra. Vi ska bli det mest attraktiva varumärket på marknaden för att fler ska välja oss oftare, där din insats i att hitta insikter i vår marknadsdata är avgörande för att vi ska lyckas.Du, vi och jobbetI rollen som Marketing Insight Manager tillhör du teamet Varumärke och marknad som består av ca: 10 kollegor inom olika expertområden. I rollen ansvarar du för insamling och analys av relevant data inför marknadsavdelningens affärsplanering, Brand Tracking och strategisk måluppfyllnad mot KPI:er. Du hanterar mätning och uppföljning av olika aktiviteter i våra kanaler. Din roll är en nyckelposition i budgetering och scenario planering i nära samarbete med Media Manager och Marketing Strategist. Du kommer även bygga relation mot externa partners för mätning och leverans av data och insikter. Marketing Insight Manager rapporterar till Marknadschef och din arbetsbas är vårt unika huvudkontor Arken i Solna.

Vad du kommer att göra

• Samla in, strukturera och analysera data kring kundbeteenden, kampanjer och performance.
• Ta fram insiktsdrivna beslutsunderlag och rekommendationer som stödjer strategiska marknadsbeslut.
• Utveckla och följa upp KPI:er kopplade till varumärkeskännedom, kundnöjdhet och kampanjeffektivitet.
• Genomföra marknads- och konkurrentanalyser för att identifiera trender, hot och möjligheter.
• Arbeta med segmentering och målgruppsanalyser för att optimera PostNords kommunikation.
• Ta fram dashboards i rapportering mot relevanta stakeholders.
• Säkerställa datakvalitet och utveckla metoder för mätning och tracking.

Vem du är

• Analytisk och dataorienterad: du är van att omsätta data och insikter till strategi och kampanjer och aktiveringar.
• Duktig på detaljer: du trivs i att djupdyka i analyser och titta på hur vi bäst kan kalibrera olika variabler för att nå bästa effekt.
• Samarbetsorienterad: du hanterar effektivt samarbetet med många olika partners och beroenden i ditt arbete.
• Trygg och stabil: du är helt bekväm i att presentera inför större grupper och argumentera för olika initiativ samt beslut mot seniora stakeholders.
• Noggrann: det är de små detaljerna som på lång sikt gör stor skillnad.
• Du är unik: Vi lägger stor vikt vid dina personliga egenskaper

Vad du tar med dig

• Akademisk examen inom marknadsföring, ekonomi eller statistik.
• Minst 10 års erfarenhet som strategikonsult eller i större företag med komplex intern struktur.
• Gedigen kunskap i moderna varumärkesstrategiska modeller.
• Flera års erfarenhet i att leda både kvalitativa och kvantitativa metoder och analyser.
• Tidigare erfarenhet av arbetsmiljöer med tillväxtfokus.
• Behärska Office 365 på en hög nivå.
• Goda kunskaper i svenska och engelska, i både tal och skrift

Varför vi finnsVi tar saker framåt, genom paket- och logistiklösningar hjälper vi människor, företag och samhälle att utvecklas framåt på ett hållbart och lönsamt sätt. Vi är i en ständig transformation och arbetar konsekvent med att utveckla både vårt erbjudande och våra medarbetare. Hos oss arbetar människor med olika bakgrund och erfarenheter och du blir en del av en arbetsplats som aktivt arbetar med mångfald. Vi är PostNord – ett fantastiskt företag att jobba och växa med. Läs mer på postnord.se.Välkommen med din ansökan Välkommen med din ansökan! I denna rekrytering kommer annonseringen ske över sommarsemestern, varpå själva urvalsarbetet kommer att påbörjas under augusti.I urvalet tillämpar vi både urvalsfrågor, videoinspelning samt arbetspsykologiska tester vid behov. Tjänsten är en tillsvidareanställning med start efter överenskommelse. Om du undrar något över tjänsten, kontakta Talent Acquisition Specialist - Casper von Sivers på casper.von-sivers@postnord.com. Vi ser fram emot att höra från dig! För fackliga kontaktpersoner se Fackliga kontakter.

Dygnet runt är vi på väg – från en människa till en annan, från ett företag till ett annat. Varje dag levererar vi över 4,5 miljoner brev och 600 000 paket. Varje försändelse är viktig – post, paket och logistik möjliggör relationer och affärer. Här får du vara med och påverka!

PostNord är den ledande leverantören av paket- och logistiktjänster till, från och inom Norden. Vi är över 26 500 medarbetare och som en av Nordens största arbetsgivare tar vi ett stort socialt ansvar. Vi erbjuder en attraktiv och utvecklande arbetsplats där medarbetarna kan växa och trivas. Hos oss får du schyssta arbetsvillkor enligt kollektivavtal, tjänstepension, friskvårdsbidrag och andra förmåner via vår egen personalstiftelse PostNord Plus. Vi prioriterar både våra kunder och våra medarbetare där vi tror att utvecklings- och karriärmöjligheter är grunden för att vara en attraktiv arbetsplats för anställda och helhetsleverantör för våra kunder.

Vi leder branschen in i den koldioxidsnåla ekonomin, med målet att bli fossilfria till 2030. Vi arbetar kontinuerligt med att minska vår miljöpåverkan genom att investera i fossilfria transporter och utveckla hållbara lösningar för våra kunder och medarbetare. Med vår expertis och vårt unika distributionsnät utvecklar vi förutsättningar för framtidens kommunikation och handel.

Vill du arbeta med varumärkeskommunikation i en organisation som påverkar hela vårt samhälle på daglig basis? PostNord Sverige rekryterar nu en Marketing Strategist vars huvudfokus ligger i att definiera mål och strategi för varumärket och att följa upp nyckeltal kopplat till varumärkets position och utveckling på marknaden. PostNord befinner sig i ett häftigt läge – vi har en stark marknadsposition men vi har fortsatt mycket kvar som vi vill utveckla och förbättra. Vi vill att fler ska välja oss oftare och där din uppgift är att marknadsorganisationen har en tydlig årlig strategi och kommunikationsplan för att linjera mot detta mål. Låter detta intressant? Läs mer nedan!Du, vi och jobbetI rollen som Marketing Strategist tillhör du teamet Varumärke och marknad som består av ca: 10 kollegor inom olika expertområden. Du ansvarar för att marketing-strategin är relevant utifrån olika datadrivna insikter från Brand Tracker, Marketing Mix Modellering och andra källor. Du analyserar varumärkets position i marknaden och ger input till affärsplanering, budgetering och strategi. Du kommer upprätta årlig marknads- och kommunikationsplan. Du kommer tillsammans med Insight Manager kvartalsvis sammanställa och presentera Brand Performance mot uppsatta mål. I samarbete med Brand Manager kommer ni säkerställa rätt riktlinjer och guidelines för en konsekvent och samstämmig kommunikation och tonalitet. Marketing Strategist rapporterar till Marknadschef och din arbetsbas är vårt unika huvudkontor Arken i Solna. Vad du kommer att göra

• Definiera och utveckla övergripande strategi för att varumärkeskommunikation är i linje med affärsmål.
• Följa upp och analysera varumärkeskännedom, perception och kampanjeffekt.
• Säkerställa enhetlig tonalitet och positionering i extern kommunikation.
• Genomföra målgrupps- och marknadsanalyser för att identifiera behov och trender.
• Ansvara för långsiktig planering av varumärkesbyggande aktiviteter.
• Identifiera nya möjligheter att stärka varumärket och dess marknadsposition.

Vem du är

• Analytisk och dataorienterad: du är van att omsätta data och insikter till strategiska samt taktiska kampanjer.
• Duktig på detaljer: du trivs i att djupdyka i analyser och titta på hur vi bäst kan kalibrera olika variabler för att nå bästa effekt.
• Samarbetsorienterad: du hanterar effektivt samarbetet med många olika partners och beroenden i ditt arbete.
• Trygg och stabil: du är helt bekväm i att presentera inför större grupper och argumentera för olika initiativ samt beslut mot seniora stakeholders.
• Du är unik: Vi lägger stor vikt vid dina personliga egenskaper

Vad du tar med dig

• Akademisk examen inom marknadsföring, kommunikation eller motsvarande dokumenterad diplomutbildning inom Brand Management.
• Minst 10 års erfarenhet som varumärkesstrateg på byrå eller i större företag med komplex struktur.
• Gedigen kunskap i moderna varumärkesstrategiska modeller.
• Tidigare erfarenhet av analys av data gällande varumärkets position och performace över tid.
• Gedigen erfarenhet av att utveckla marknadsstrategier för komplexa verksamheter.
• Tidigare erfarenhet av arbetsmiljöer med tillväxtfokus.
• Behärska Office 365 på en hög nivå.
• Goda kunskaper i svenska och engelska, i både tal och skrift

Varför vi finnsVi tar saker framåt, genom paket- och logistiklösningar hjälper vi människor, företag och samhälle att utvecklas framåt på ett hållbart och lönsamt sätt. Vi är i en ständig transformation och arbetar konsekvent med att utveckla både vårt erbjudande och våra medarbetare. Hos oss arbetar människor med olika bakgrund och erfarenheter och du blir en del av en arbetsplats som aktivt arbetar med mångfald. Vi är PostNord – ett fantastiskt företag att jobba och växa med. Läs mer på postnord.se.Välkommen med din ansökan Välkommen med din ansökan! I denna rekrytering kommer annonseringen ske över sommarsemestern, varpå själva urvalsarbetet kommer att påbörjas under augusti.I urvalet tillämpar vi både urvalsfrågor, videoinspelning samt arbetspsykologiska tester vid behov. Tjänsten är en tillsvidareanställning med start efter överenskommelse. Om du undrar något över tjänsten, kontakta Talent Acquisition Specialist - Casper von Sivers på casper.von-sivers@postnord.com. Vi ser fram emot att höra från dig! För fackliga kontaktpersoner se Fackliga kontakter.

Dygnet runt är vi på väg – från en människa till en annan, från ett företag till ett annat. Varje dag levererar vi över 4,5 miljoner brev och 600 000 paket. Varje försändelse är viktig – post, paket och logistik möjliggör relationer och affärer. Här får du vara med och påverka!

PostNord är den ledande leverantören av paket- och logistiktjänster till, från och inom Norden. Vi är över 26 500 medarbetare och som en av Nordens största arbetsgivare tar vi ett stort socialt ansvar. Vi erbjuder en attraktiv och utvecklande arbetsplats där medarbetarna kan växa och trivas. Hos oss får du schyssta arbetsvillkor enligt kollektivavtal, tjänstepension, friskvårdsbidrag och andra förmåner via vår egen personalstiftelse PostNord Plus. Vi prioriterar både våra kunder och våra medarbetare där vi tror att utvecklings- och karriärmöjligheter är grunden för att vara en attraktiv arbetsplats för anställda och helhetsleverantör för våra kunder.

Vi leder branschen in i den koldioxidsnåla ekonomin, med målet att bli fossilfria till 2030. Vi arbetar kontinuerligt med att minska vår miljöpåverkan genom att investera i fossilfria transporter och utveckla hållbara lösningar för våra kunder och medarbetare. Med vår expertis och vårt unika distributionsnät utvecklar vi förutsättningar för framtidens kommunikation och handel.

At Immense Group, we are guided by our core values of passion, boldness, and integrity. We strive to create an environment where our people thrive, driven by a love for innovation and a commitment to delivering exceptional player experiences. If you're passionate about operational excellence, quality assurance, and continuous improvement, bold in your approach, and act with integrity, we'd love for you to join our team as a CRM Executive.

The CRM Executive will coordinate and execute CRM projects and campaigns, be the point of contact with all stakeholders involved and making sure that quality is delivered across all levels. The main responsibilities will be to:

A taste of what you’ll do

• Assist the CRM Team with day-to-day tasks and coordinate CRM projects and activities as requested
• Coordinate, set up and deliver all CRM campaigns, AB Tests, and automated programs
• Execute and deliver campaigns for different languages across multiple channels including but not limited to newsletters, direct mail and SMS’s
• Ensure quality across all levels including but not limited to: translations, content, artwork, bonuses, newsletters and landing pages
• Handle lists and ensure correct segmentation as per requests· Any other task/responsibility which may be related and/or connected to the role of CRM Executive
• Liaise and communicate with the Customer Service department to ensure smooth running of campaigns from start to finish.
• Provide campaign monitoring and evaluation including customer support feedback
• Create and distribute customer surveys
• Compile and provide feedback on CRM Tools
• Liaise with the design and content team to ensure delivery of campaigns, successfully and on time

Who and what we are after?

• Highly organized character with attention to detail as well as being able to work with strict deadlines in a fast-paced environment
• Strong analytical skills with experience in campaign reporting, performance measurement, and identifying optimization opportunities.
• Ability to use MS Office to generate and present reports
• Fluency in English, both spoken and written. Fluency in other languages is a bonus
• Knowledge of marketing & product lifecycle is considered an asset
• Experience using HTML code for emails marketing is a plus
• Strong proficiency in CRM systems is essential, experience using Optimove is a plus.

Employee benefits

• Private health insurance – because your wellbeing matters to us
• Wellness allowance – up to €300 per year
• Fresh and healthy Breakfast & Lunch
• prepared everyday in our penthouse kitchen – you can save up to €3,000 a year
• Birthday leave – as we want you to celebrate your day
• Company and team-building events – trust us, these are legendary
• Relocation package to Malta, including flight and two weeks of accommodation

At Immense Group, we are guided by our core values of passion, boldness, and integrity. We strive to create an environment where our people thrive, driven by a love for innovation and a commitment to delivering exceptional player experiences. If you're passionate about operational excellence, quality assurance, and continuous improvement, bold in your approach, and act with integrity, we'd love for you to join our team as a CRM Executive.

The CRM Executive will coordinate and execute CRM projects and campaigns, be the point of contact with all stakeholders involved and making sure that quality is delivered across all levels. The main responsibilities will be to:

A taste of what you’ll do

• Assist the CRM Team with day-to-day tasks and coordinate CRM projects and activities as requested
• Coordinate, set up and deliver all CRM campaigns, AB Tests, and automated programs
• Execute and deliver campaigns for different languages across multiple channels including but not limited to newsletters, direct mail and SMS’s
• Ensure quality across all levels including but not limited to: translations, content, artwork, bonuses, newsletters and landing pages
• Handle lists and ensure correct segmentation as per requests· Any other task/responsibility which may be related and/or connected to the role of CRM Executive
• Liaise and communicate with the Customer Service department to ensure smooth running of campaigns from start to finish.
• Provide campaign monitoring and evaluation including customer support feedback
• Create and distribute customer surveys
• Compile and provide feedback on CRM Tools
• Liaise with the design and content team to ensure delivery of campaigns, successfully and on time

Who and what we are after?

• Highly organized character with attention to detail as well as being able to work with strict deadlines in a fast-paced environment
• Strong analytical skills with experience in campaign reporting, performance measurement, and identifying optimization opportunities.
• Ability to use MS Office to generate and present reports
• Fluency in English, both spoken and written. Fluency in other languages is a bonus
• Knowledge of marketing & product lifecycle is considered an asset
• Experience using HTML code for emails marketing is a plus
• Strong proficiency in CRM systems is essential, experience using Optimove is a plus.

Employee benefits

• Private health insurance – because your wellbeing matters to us
• Wellness allowance – up to €300 per year
• Fresh and healthy Breakfast & Lunch
• prepared everyday in our penthouse kitchen – you can save up to €3,000 a year
• Birthday leave – as we want you to celebrate your day
• Company and team-building events – trust us, these are legendary
• Relocation package to Malta, including flight and two weeks of accommodation

At Immense Group, we are guided by our core values of passion, boldness, and integrity. We strive to create an environment where our people thrive, driven by a love for innovation and a commitment to delivering exceptional player experiences. If you're passionate about operational excellence, quality assurance, and continuous improvement, bold in your approach, and act with integrity, we'd love for you to join our team as a CRM Executive.

The CRM Executive will coordinate and execute CRM projects and campaigns, be the point of contact with all stakeholders involved and making sure that quality is delivered across all levels. The main responsibilities will be to:

A taste of what you’ll do

• Assist the CRM Team with day-to-day tasks and coordinate CRM projects and activities as requested
• Coordinate, set up and deliver all CRM campaigns, AB Tests, and automated programs
• Execute and deliver campaigns for different languages across multiple channels including but not limited to newsletters, direct mail and SMS’s
• Ensure quality across all levels including but not limited to: translations, content, artwork, bonuses, newsletters and landing pages
• Handle lists and ensure correct segmentation as per requests· Any other task/responsibility which may be related and/or connected to the role of CRM Executive
• Liaise and communicate with the Customer Service department to ensure smooth running of campaigns from start to finish.
• Provide campaign monitoring and evaluation including customer support feedback
• Create and distribute customer surveys
• Compile and provide feedback on CRM Tools
• Liaise with the design and content team to ensure delivery of campaigns, successfully and on time

Who and what we are after?

• Highly organized character with attention to detail as well as being able to work with strict deadlines in a fast-paced environment
• Strong analytical skills with experience in campaign reporting, performance measurement, and identifying optimization opportunities.
• Ability to use MS Office to generate and present reports
• Fluency in English, both spoken and written. Fluency in other languages is a bonus
• Knowledge of marketing & product lifecycle is considered an asset
• Experience using HTML code for emails marketing is a plus
• Strong proficiency in CRM systems is essential, experience using Optimove is a plus.

Employee benefits

• Private health insurance – because your wellbeing matters to us
• Wellness allowance – up to €300 per year
• Fresh and healthy Breakfast & Lunch
• prepared everyday in our penthouse kitchen – you can save up to €3,000 a year
• Birthday leave – as we want you to celebrate your day
• Company and team-building events – trust us, these are legendary
• Relocation package to Malta, including flight and two weeks of accommodation

At Immense Group, we are guided by our core values of passion, boldness, and integrity. We strive to create an environment where our people thrive, driven by a love for innovation and a commitment to delivering exceptional player experiences. If you're passionate about operational excellence, quality assurance, and continuous improvement, bold in your approach, and act with integrity, we'd love for you to join our team as a CRM Executive.

The CRM Executive will coordinate and execute CRM projects and campaigns, be the point of contact with all stakeholders involved and making sure that quality is delivered across all levels. The main responsibilities will be to:

A taste of what you’ll do

• Assist the CRM Team with day-to-day tasks and coordinate CRM projects and activities as requested
• Coordinate, set up and deliver all CRM campaigns, AB Tests, and automated programs
• Execute and deliver campaigns for different languages across multiple channels including but not limited to newsletters, direct mail and SMS’s
• Ensure quality across all levels including but not limited to: translations, content, artwork, bonuses, newsletters and landing pages
• Handle lists and ensure correct segmentation as per requests· Any other task/responsibility which may be related and/or connected to the role of CRM Executive
• Liaise and communicate with the Customer Service department to ensure smooth running of campaigns from start to finish.
• Provide campaign monitoring and evaluation including customer support feedback
• Create and distribute customer surveys
• Compile and provide feedback on CRM Tools
• Liaise with the design and content team to ensure delivery of campaigns, successfully and on time

Who and what we are after?

• Highly organized character with attention to detail as well as being able to work with strict deadlines in a fast-paced environment
• Strong analytical skills with experience in campaign reporting, performance measurement, and identifying optimization opportunities.
• Ability to use MS Office to generate and present reports
• Fluency in English, both spoken and written. Fluency in other languages is a bonus
• Knowledge of marketing & product lifecycle is considered an asset
• Experience using HTML code for emails marketing is a plus
• Strong proficiency in CRM systems is essential, experience using Optimove is a plus.

Employee benefits

• Private health insurance – because your wellbeing matters to us
• Wellness allowance – up to €300 per year
• Fresh and healthy Breakfast & Lunch
• prepared everyday in our penthouse kitchen – you can save up to €3,000 a year
• Birthday leave – as we want you to celebrate your day
• Company and team-building events – trust us, these are legendary
• Relocation package to Malta, including flight and two weeks of accommodation

At Immense Group, we are guided by our core values of passion, boldness, and integrity. We strive to create an environment where our people thrive, driven by a love for innovation and a commitment to delivering exceptional player experiences. If you're passionate about operational excellence, quality assurance, and continuous improvement, bold in your approach, and act with integrity, we'd love for you to join our team as a CRM Executive.

The CRM Executive will coordinate and execute CRM projects and campaigns, be the point of contact with all stakeholders involved and making sure that quality is delivered across all levels. The main responsibilities will be to:

A taste of what you’ll do

• Assist the CRM Team with day-to-day tasks and coordinate CRM projects and activities as requested
• Coordinate, set up and deliver all CRM campaigns, AB Tests, and automated programs
• Execute and deliver campaigns for different languages across multiple channels including but not limited to newsletters, direct mail and SMS’s
• Ensure quality across all levels including but not limited to: translations, content, artwork, bonuses, newsletters and landing pages
• Handle lists and ensure correct segmentation as per requests· Any other task/responsibility which may be related and/or connected to the role of CRM Executive
• Liaise and communicate with the Customer Service department to ensure smooth running of campaigns from start to finish.
• Provide campaign monitoring and evaluation including customer support feedback
• Create and distribute customer surveys
• Compile and provide feedback on CRM Tools
• Liaise with the design and content team to ensure delivery of campaigns, successfully and on time

Who and what we are after?

• Highly organized character with attention to detail as well as being able to work with strict deadlines in a fast-paced environment
• Strong analytical skills with experience in campaign reporting, performance measurement, and identifying optimization opportunities.
• Ability to use MS Office to generate and present reports
• Fluency in English, both spoken and written. Fluency in other languages is a bonus
• Knowledge of marketing & product lifecycle is considered an asset
• Experience using HTML code for emails marketing is a plus
• Strong proficiency in CRM systems is essential, experience using Optimove is a plus.

Employee benefits

• Private health insurance – because your wellbeing matters to us
• Wellness allowance – up to €300 per year
• Fresh and healthy Breakfast & Lunch
• prepared everyday in our penthouse kitchen – you can save up to €3,000 a year
• Birthday leave – as we want you to celebrate your day
• Company and team-building events – trust us, these are legendary
• Relocation package to Malta, including flight and two weeks of accommodation

At Immense Group, we are guided by our core values of passion, boldness, and integrity. We strive to create an environment where our people thrive, driven by a love for innovation and a commitment to delivering exceptional player experiences. If you're passionate about operational excellence, quality assurance, and continuous improvement, bold in your approach, and act with integrity, we'd love for you to join our team as a CRM Executive.

The CRM Executive will coordinate and execute CRM projects and campaigns, be the point of contact with all stakeholders involved and making sure that quality is delivered across all levels. The main responsibilities will be to:

A taste of what you’ll do

• Assist the CRM Team with day-to-day tasks and coordinate CRM projects and activities as requested
• Coordinate, set up and deliver all CRM campaigns, AB Tests, and automated programs
• Execute and deliver campaigns for different languages across multiple channels including but not limited to newsletters, direct mail and SMS’s
• Ensure quality across all levels including but not limited to: translations, content, artwork, bonuses, newsletters and landing pages
• Handle lists and ensure correct segmentation as per requests· Any other task/responsibility which may be related and/or connected to the role of CRM Executive
• Liaise and communicate with the Customer Service department to ensure smooth running of campaigns from start to finish.
• Provide campaign monitoring and evaluation including customer support feedback
• Create and distribute customer surveys
• Compile and provide feedback on CRM Tools
• Liaise with the design and content team to ensure delivery of campaigns, successfully and on time

Who and what we are after?

• Highly organized character with attention to detail as well as being able to work with strict deadlines in a fast-paced environment
• Strong analytical skills with experience in campaign reporting, performance measurement, and identifying optimization opportunities.
• Ability to use MS Office to generate and present reports
• Fluency in English, both spoken and written. Fluency in other languages is a bonus
• Knowledge of marketing & product lifecycle is considered an asset
• Experience using HTML code for emails marketing is a plus
• Strong proficiency in CRM systems is essential, experience using Optimove is a plus.

Employee benefits

• Private health insurance – because your wellbeing matters to us
• Wellness allowance – up to €300 per year
• Fresh and healthy Breakfast & Lunch
• prepared everyday in our penthouse kitchen – you can save up to €3,000 a year
• Birthday leave – as we want you to celebrate your day
• Company and team-building events – trust us, these are legendary
• Relocation package to Malta, including flight and two weeks of accommodation

At Immense Group, we are guided by our core values of passion, boldness, and integrity. We strive to create an environment where our people thrive, driven by a love for innovation and a commitment to delivering exceptional player experiences. If you're passionate about operational excellence, quality assurance, and continuous improvement, bold in your approach, and act with integrity, we'd love for you to join our team as a CRM Executive.

The CRM Executive will coordinate and execute CRM projects and campaigns, be the point of contact with all stakeholders involved and making sure that quality is delivered across all levels. The main responsibilities will be to:

A taste of what you’ll do

• Assist the CRM Team with day-to-day tasks and coordinate CRM projects and activities as requested
• Coordinate, set up and deliver all CRM campaigns, AB Tests, and automated programs
• Execute and deliver campaigns for different languages across multiple channels including but not limited to newsletters, direct mail and SMS’s
• Ensure quality across all levels including but not limited to: translations, content, artwork, bonuses, newsletters and landing pages
• Handle lists and ensure correct segmentation as per requests· Any other task/responsibility which may be related and/or connected to the role of CRM Executive
• Liaise and communicate with the Customer Service department to ensure smooth running of campaigns from start to finish.
• Provide campaign monitoring and evaluation including customer support feedback
• Create and distribute customer surveys
• Compile and provide feedback on CRM Tools
• Liaise with the design and content team to ensure delivery of campaigns, successfully and on time

Who and what we are after?

• Highly organized character with attention to detail as well as being able to work with strict deadlines in a fast-paced environment
• Strong analytical skills with experience in campaign reporting, performance measurement, and identifying optimization opportunities.
• Ability to use MS Office to generate and present reports
• Fluency in English, both spoken and written. Fluency in other languages is a bonus
• Knowledge of marketing & product lifecycle is considered an asset
• Experience using HTML code for emails marketing is a plus
• Strong proficiency in CRM systems is essential, experience using Optimove is a plus.

Employee benefits

• Private health insurance – because your wellbeing matters to us
• Wellness allowance – up to €300 per year
• Fresh and healthy Breakfast & Lunch
• prepared everyday in our penthouse kitchen – you can save up to €3,000 a year
• Birthday leave – as we want you to celebrate your day
• Company and team-building events – trust us, these are legendary
• Relocation package to Malta, including flight and two weeks of accommodation

At Immense Group, we are guided by our core values of passion, boldness, and integrity. We strive to create an environment where our people thrive, driven by a love for innovation and a commitment to delivering exceptional player experiences. If you're passionate about operational excellence, quality assurance, and continuous improvement, bold in your approach, and act with integrity, we'd love for you to join our team as a CRM Executive.

The CRM Executive will coordinate and execute CRM projects and campaigns, be the point of contact with all stakeholders involved and making sure that quality is delivered across all levels. The main responsibilities will be to:

A taste of what you’ll do

• Assist the CRM Team with day-to-day tasks and coordinate CRM projects and activities as requested
• Coordinate, set up and deliver all CRM campaigns, AB Tests, and automated programs
• Execute and deliver campaigns for different languages across multiple channels including but not limited to newsletters, direct mail and SMS’s
• Ensure quality across all levels including but not limited to: translations, content, artwork, bonuses, newsletters and landing pages
• Handle lists and ensure correct segmentation as per requests· Any other task/responsibility which may be related and/or connected to the role of CRM Executive
• Liaise and communicate with the Customer Service department to ensure smooth running of campaigns from start to finish.
• Provide campaign monitoring and evaluation including customer support feedback
• Create and distribute customer surveys
• Compile and provide feedback on CRM Tools
• Liaise with the design and content team to ensure delivery of campaigns, successfully and on time

Who and what we are after?

• Highly organized character with attention to detail as well as being able to work with strict deadlines in a fast-paced environment
• Strong analytical skills with experience in campaign reporting, performance measurement, and identifying optimization opportunities.
• Ability to use MS Office to generate and present reports
• Fluency in English, both spoken and written. Fluency in other languages is a bonus
• Knowledge of marketing & product lifecycle is considered an asset
• Experience using HTML code for emails marketing is a plus
• Strong proficiency in CRM systems is essential, experience using Optimove is a plus.

Employee benefits

• Private health insurance – because your wellbeing matters to us
• Wellness allowance – up to €300 per year
• Fresh and healthy Breakfast & Lunch
• prepared everyday in our penthouse kitchen – you can save up to €3,000 a year
• Birthday leave – as we want you to celebrate your day
• Company and team-building events – trust us, these are legendary
• Relocation package to Malta, including flight and two weeks of accommodation