IT Support Engineer
Arbetsgivare / Ort:Needefy AB / Kista
Omfattning / Varaktighet:Vanlig anställning / 6 månader eller längre
Lönetyp: Fast och rörlig lön
Ansök senast 21 oktober (3 månader och 8 dagar kvar)
Publicerad: 2026-04-24
Källa: Arbetsförmedlingen
Om jobbet
Looking for a job at one of the fastest growing companies in Stockholm?
We’re looking for IT Support professionals to help keeping our customers team productive by delivering fast, reliable technical support across laptops, peripherals, accounts, and core workplace tools.
What You’ll Do • Provide first-line support for day-to-day issues (hardware, software, access, connectivity) • Triage, troubleshoot, and resolve tickets; escalate when needed and follow through to closure • Onboard/offboard team members (device setup, accounts, permissions, security basics) • Maintain IT inventory and lifecycle management (procurement, replacements, repairs, asset tracking) • Support common workplace systems (e.g., identity/access, collaboration tools, endpoint management) • Document fixes and improve internal IT guides to reduce repeat issues
Who You Are • Experience in IT support / helpdesk in a modern SaaS-first environment • Strong troubleshooting skills across macOS/Windows, basic networking, and common productivity tools • Hands-on expertise across identity (Okta / Entra / Google Workspace) • Endpoint management (Jamf / Intune / Kandji) • Networking basics, and the SaaS admin stack • Comfortable handling identity and access management tasks with care and attention to detail • Clear, patient communicator who can support a wide range of technical confidence levels • Organized and dependable, with a bias toward resolving issues efficiently and securely
Strong English is a must have, Swedish is good to have.
Nice to have • Experience with MDM/endpoint management, SSO, and security best practices • Familiarity with ticketing systems and building lightweight IT documentation • Exposure to supporting a distributed or fast-growing team
The position is based in Stockholm
Start: ASAP
Arbetslivserfarenhet
- Helpdesktekniker/Supporttekniker (krav)
Färdigheter
- IOS (krav)
- operativsystem (krav)
- Windows (krav)
- operativsystem (krav)
- Microsoft Intune (meriterande)
- systemutvecklingsverktyg (meriterande)
Språk
- Engelska (krav)
Arbetsgivare
Needefy AB
Kistagången 12
16455 Kista
Webbplats: https://jobb.needefy.com
Ansökan
Ansök senast 21 oktober (3 månader och 8 dagar kvar)