Lediga jobb hos H&M, Hennes & Mauritz

Job Description

WHAT YOU'LL DO

As an IAM Analyst, you will be leading the implementation, management, and monitoring of security measures across software, services, and IAM technology. With advanced knowledge of cybersecurity principles, you will ensure the confidentiality, integrity, and availability of organizational assets. Together with senior stakeholders, including project and product teams, you will ensure that security is integrated into the development and operational processes. As part of a strategic security initiative, you drive the ongoing evolution of security processes, strengthen data protection efforts, and ensure that best practices are implemented across the organization’s technology platforms and services.

You will

• Lead the day-to-day work of our Identity Platform team of six engineers, ensuring clarity, prioritization, and smooth delivery.
• Coordinate closely with IAM Operations teams, ensuring a consistent and efficient handover from engineering to implementation.
• Run agile ceremonies including daily stand-ups, backlog refinement, sprint planning, and PI planning.
• Track and follow up on sprint and PI outcomes, create and assign Jira tasks and monitor team workload and capacity.
• Co-create the technical roadmap with the IAM lead to support long-term improvements across authentication, directory architecture, and governance.
• Contribute to key programmes, including cloud home authentication migration to Microsoft Entra ID and the decommissioning of ADFS.
• Support the directory modernization efforts.
• Drive and lead directory hygiene and governance improvements, removing unused objects and identifying architectural gaps.
• Coordinate audit and compliance work including documentation for PCI DSS, ISO 27001, and financial audits.
• Represent the team in cross-functional discussions, translating business needs into technical requirements.

WHO YOU’LL WORK WITH

You will belong to our Cyber Security Architecture & Engineering team and be part of Enterprise IAM. The Identity & Access Management (IAM) organization consists of around 65 people across three teams. This role leads the Directory Engineering sub-team of six engineers and works closely with the Operations team (14–15 people).

The team’s scope of responsibility covers aspects from managing the core directory infrastructure, supporting transformation of our journey. We are set up to provide the organization with a single point of contact for any IAM related matter within H&M.

WHO YOU ARE

We are looking for people with

• 5+ years of experience with Microsoft Active Directory and Microsoft Entra ID
• Knowledge of EntraID Connect or EntraID Connect Sync.
• Experience working in large enterprise environments with complex IAM ecosystems.
• Experience with agile ways of working including backlog management and sprint delivery.
• Effective communication skills, able to translate between business and technical teams.
• Experience in collaborating with or managing external service providers.

And people who are

• Positive, collaborative and energizing to work with.
• Curious and forward-looking, open to innovative technologies and new ways of working.
• Comfortable managing multiple priorities in a mid-to-fast-paced environment.
• Structured and organized with a clear ability to bring clarity where needed.
• Confident leading without formal authority and acting as the glue between teams.

WHO WE ARE

H&M Group is a global company with strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.

WHY YOU’LL LOVE WORKING HERE

At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.

• All our employees are included in our H&M Incentive Program (HIP)
• All our employees receive a staff discount card, which is usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET.
• Work-life balance, 30 days’ vacation, and wellness allowance 4000 SEK/yearly.
• Access to Benify, for discounts on e.g., Gym memberships, travel, hotels and many other great deals.
• Compensation boost during parental leave

JOIN US

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it is our people who make us who we are.

This is a full-time permanent position, starting as soon as possible according to agreement. The role is a hybrid position, based in our office in Stockholm, Sweden.

Apply by sending in your CV in English as soon as possible. Due to data policies, we only accept applications through career page.

Take the next step in your career together with us. The journey starts here. We are eager to meet you!

*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you not to attach a cover letter in your application.

Job Description

WHAT YOU WILL DO

As Retail Labour & Productivity Manager, you lead and develop a specialist team while owning the global frameworks for labour standards, workforce planning and productivity across our retail formats. You set the foundations for how labour is planned, deployed and measured, ensuring the right balance between productivity, fairness, customer experience and operational efficiency.

You will:

• Lead, coach and develop a specialist team, setting clear direction, priorities and ways of working
• Own and continuously improve the end‑to‑end time library, ensuring activity‑based labour standards are accurate, data‑driven and reflect real store operations
• Define and evolve the role architecture across retail formats, ensuring clarity, consistency and alignment with the operating model
• Develop and maintain demand and volume driver models, using key predictors such as traffic, transactions and delivery patterns
• Set seasonality rules and productivity benchmarks to enable accurate labour forecasting and clear performance expectations
• Act as a subject matter expert on workforce management processes, tools and systems
• Partner with key stakeholders to embed labour and productivity frameworks into processes, systems and ways of working
• Support change management and communication related to new labour models, standards and scheduling updates

WHO YOU WILL WORK WITH

You will work closely with Retail Operations, Workforce Management, Tech, Controlling and Sales Market teams. In this role, you combine people leadership with strong stakeholder partnering to ensure labour and productivity frameworks are effectively implemented and continuously improved across the organisation.

WHO YOU ARE

You are a confident and structured leader with a strong analytical mindset, comfortable working at the intersection of strategy and operational detail.

We are looking for people with:

• Solid experience within workforce management, labour standards, productivity modelling or operational analytics
• Experience working with scheduling systems, labour forecasting tools and retail workforce platforms
• Proven leadership experience, with the ability to coach and develop specialist teams
• Strong analytical skills and the ability to translate insights into clear, actionable recommendations
• Experience working in complex retail or large‑scale operational environments
• Fluency in English, both written and spoken

WHO WE ARE

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices and sustainable solutions. We want to liberate fashion for the many and our customers are at the heart of every decision we make.

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together we want to use our power, our scale and our knowledge to push the fashion industry towards a more inclusive and sustainable future. Read more about us here

WHY YOU’LL LOVE WORKING HERE

At H&M Group we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.

An example of our benefits:

• 25% Staff discount on all our H&M Group brands both in stores and online (H&M, COS, Weekday, Monki, H&M HOME, & Other Stories and ARKET).
• H&M Incentive Programme – HIP. Learn more about the programme here.

JOIN US

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.

Take the next step in your career together with us. The journey starts here.

This is a permanent position based in Stockholm, please send your CV in English as soon as possible.

*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.

Job Description

WHAT YOU WILL DO

As a Labor Demand Expert, you own the logic that translates store demand signals into labour hours. You build and continuously improve the global labour demand model, ensuring labour allocation is data‑driven, fair and aligned with both commercial and operational realities across store types and markets.

You will:

• Own and develop the end‑to‑end labour demand model, translating demand signals into task frequencies and labour hours
• Ensure the model reflects real store activity patterns and evolves with changes in customer behaviour, omnichannel flows and operating models
• Define, document and maintain assumptions, scaling rules and calculation logic in a clear and structured way
• Build logic for daily, weekly and seasonal variation, including store‑type and size scaling factors
• Support scenario modelling to assess labour impacts of new store formats, omnichannel initiatives and process changes
• Act as a subject matter expert on labour demand logic, providing guidance to both technical and non‑technical stakeholders

WHO YOU WILL WORK WITH

You will work closely with Controlling, Operations Development, Tech and Workforce Management teams, as well as global teams and Sales Markets. In this role, you partner cross‑functionally to ensure labour demand logic is well understood, consistently applied and fit for scale.

WHO YOU ARE

You are an analytical and structured problem‑solver who is comfortable working with complex models and translating them into clear, practical insights.

We are looking for people with:

• Experience in retail forecasting, workforce management, labour planning or commercial analytics
• Strong analytical and modelling skills, with the ability to work with complex data sets
• Experience translating complex models and assumptions into clear, practical guidance
• A solid understanding of retail operational drivers such as traffic, deliveries, transactions and omnichannel flows
• Strong documentation skills and a high attention to detail
• Fluency in English, both written and spoken

WHO WE ARE

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices and sustainable solutions. We want to liberate fashion for the many and our customers are at the heart of every decision we make.

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together we want to use our power, our scale and our knowledge to push the fashion industry towards a more inclusive and sustainable future. Read more about us here.

WHY YOU’LL LOVE WORKING HERE

At H&M Group we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.

An example of our benefits:

• 25% Staff discount on all our H&M Group brands both in stores and online (H&M, COS, Weekday, Monki, H&M HOME, & Other Stories and ARKET).
• H&M Incentive Programme – HIP. Learn more about the programme here.

JOIN US

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.

Take the next step in your career together with us. The journey starts here.

This is a permanent position based in Stockholm, please send your CV in English as soon as possible.

*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.

Job Description

WHAT YOU WILL DO

As a Labor Standards Specialist, you support the development, maintenance and continuous improvement of the store labour standards model. Working closely with the Labor Standards Expert, you help ensure labour standards accurately reflect how work is performed in stores, enabling fair and data‑driven labour planning across store types, sizes and formats.

You will:

• Support the update and maintenance of the labour standards model, ensuring time values and documentation are accurate and up to date
• Help validate that task times reflect real store work by gathering market feedback and operational insights
• Support documentation of methodologies, calculation logic and scaling rules in a clear and structured way
• Assist in planning and conducting time studies and work measurements across front of house, back of house and omnichannel tasks
• Gather, structure and summarise raw data to support validation, analysis and continuous improvement of labour standards
• Support responses to market questions and feedback to improve usability and understanding of labour standards

WHO YOU WILL WORK WITH

You will work closely with the Labour Standards Expert, Operations Development, Tech and Product teams, as well as global teams and Sales Markets. In this role, you support collaboration by collecting insights from the business and helping ensure labour standards remain accurate, relevant and easy to use.

WHO YOU ARE

You are a structured and detail‑oriented specialist with a strong interest in how work is measured, documented and improved in retail operations.

We are looking for people with:

• Knowledge of work measurement, labour standards or workforce management
• Experience from retail operations, process analysis or labour optimisation
• Familiarity with workforce management or scheduling systems
• Strong analytical skills with the ability to interpret productivity and time‑study data
• High attention to detail and strong documentation and organisational skills
• Fluency in English, both written and spoken

WHO WE ARE

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices and sustainable solutions. We want to liberate fashion for the many and our customers are at the heart of every decision we make.

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together we want to use our power, our scale and our knowledge to push the fashion industry towards a more inclusive and sustainable future. Read more about us here

WHY YOU’LL LOVE WORKING HERE

At H&M Group we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.

An example of our benefits:

• 25% Staff discount on all our H&M Group brands both in stores and online (H&M, COS, Weekday, Monki, H&M HOME, & Other Stories and ARKET).
• H&M Incentive Programme – HIP. Learn more about the programme here.

JOIN US

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.

Take the next step in your career together with us. The journey starts here.

This is a permanent position based in Stockholm, please send your CV in English as soon as possible.

*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.

Job Description

WHAT YOU’LL DO

As a Visual Merchandiser, you’ll play a key role in creating an inspiring and consistent customer experience by implementing visual standards and driving commercial excellence. Acting in line with our values, you’ll contribute to your success and that of the company.

You will:

• Execute visual, commercial, and styling curation in line with store guidelines and calendars to enhance the customer experience and drive sales in your store.
• Analyse sales performance, maintain stock levels, ensure garment care and identify and prioritize visual and commercial opportunities in collaboration with Store Management.
• Use your trend and competitor insights to coach and develop the store team, equipping them to deliver a great customer experience.
• Represent yourself and the brand positively during all customer interactions.
• Support Sales Market with store expansion projects.

WHO YOU’LL WORK WITH

Our stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic Store Team, every role—from Sales Advisors, Department Managers, Store Managers and Visual Merchandisers to Assistant Store Managers, Cash Office Responsible, and Delivery Responsible in larger stores—contributes to creating an inspiring and welcoming environment. You’ll also connect with the wider Area Team, collaborating across stores to share insights and drive success together. Alongside your team, you'll play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for all.

WHO YOU ARE

We are looking for people with…

• Strong Visual merchandising and commercial experience in a dynamic environment, with a solution-oriented mindset.
• Knowledge of how to manage, analyse and act on sales reports and the selling equation.

And people who are…

• Passionate about fashion and delivering an exceptional in-store experience.
• Motivated to create outstanding customer experiences while promoting and driving sales.
• Creative, curious, and proactive.
• Skilled communicators who can lead and inspire store teams to achieve collaborative results.
• Flexible and action oriented.

WHO WE ARE

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.

WHY YOU’LL LOVE WORKING HERE

At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.

• All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online.
• In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.

JOIN US

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.

This is a permanent position offering 35 hours per week with start in August or by agreement. This position is based in Uppsala Gränby and you should be able to work during store opening hours. Language skills in Swedish or English is needed.

We have an ongoing selection, so the position may be filled before the application deadline, so send in your application today! The last application date is 10/7.

Take the next step in your career together with us. The journey starts here.

*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.

Job Description

WHAT YOU’LL DO

As a Visual Merchandiser, you’ll play a key role in creating an inspiring and consistent customer experience by implementing visual standards and driving commercial excellence. Acting in line with our values, you’ll contribute to your success and that of the company.

You will:

• Execute visual, commercial, and styling curation in line with store guidelines and calendars to enhance the customer experience and drive sales in your store.
• Analyse sales performance, maintain stock levels, ensure garment care and identify and prioritize visual and commercial opportunities in collaboration with Store Management.
• Use your trend and competitor insights to coach and develop the store team, equipping them to deliver a great customer experience.
• Represent yourself and the brand positively during all customer interactions.
• Support Sales Market with store expansion projects.

WHO YOU’LL WORK WITH

Our stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic Store Team, every role—from Sales Advisors, Department Managers, Store Managers and Visual Merchandisers to Assistant Store Managers, Cash Office Responsible, and Delivery Responsible in larger stores—contributes to creating an inspiring and welcoming environment. You’ll also connect with the wider Area Team, collaborating across stores to share insights and drive success together. Alongside your team, you'll play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for all.

WHO YOU ARE

We are looking for people with…

• Strong Visual merchandising and commercial experience in a dynamic environment, with a solution-oriented mindset.
• Knowledge of how to manage, analyse and act on sales reports and the selling equation.

And people who are…

• Passionate about fashion and delivering an exceptional in-store experience.
• Motivated to create outstanding customer experiences while promoting and driving sales.
• Creative, curious, and proactive.
• Skilled communicators who can lead and inspire store teams to achieve collaborative results.
• Flexible and action oriented.

WHO WE ARE

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.

WHY YOU’LL LOVE WORKING HERE

At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.

• All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online.
• In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.

JOIN US

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.

This is a permanent position offering 35 hours per week with start in August or by agreement. This position is based in Uppsala Gränby and you should be able to work during store opening hours. Language skills in Swedish or English is needed.

We have an ongoing selection, so the position may be filled before the application deadline, so send in your application today! The last application date is 10/7.

Take the next step in your career together with us. The journey starts here.

*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.

Job Description

WHAT YOU’LL DO

• Lead the implementation and continuous improvement of data governance practices, ensuring data is managed, understood, and used in a consistent and responsible way across the organisation.
• Support Data Domain Owners and Data Stewards in defining, adopting, and operationalising data governance processes, including ownership, stewardship, data quality, and metadata management.
• Drive the definition and adoption of shared business terminology, data definitions, and conceptual structures, enabling a common language for critical business concepts.
• Define and maintain pragmatic standards, guardrails, and guidelines for data management and governance, ensuring they are usable in day‑to‑day work.
• Collaborate closely with business and technology teams to embed governance into real use cases, data products, and initiatives rather than treating it as a parallel activity.
• Actively contribute to the implementation and improvement of data governance tooling (e.g. data catalogues, metadata management, data quality tools), helping teams use them effectively.
• Ensure that data privacy, security, and compliance requirements (e.g. GDPR) are understood and applied in practical ways.
• Identify gaps and opportunities to improve data management capabilities and drive incremental maturity improvements across domains.
• Educate, coach, and support stakeholders, helping to build data literacy and governance awareness across the organisation.

WHO YOU’LL WORK WITH

You will work closely with Data Domain Owners, Data Stewards, business experts, data product teams, data engineers, analytics teams, solution architects, and fellow data governance specialists.

Together, you will establish shared language, trusted data foundations, and scalable governance practices that enable better decision‑making and future data and AI use cases.

WHO YOU ARE

We are looking for someone who has:

• Strong experience in data governance and data management, with good understanding of data quality, metadata, ownership, and governance processes.
• Proven ability to work across business and technology, translating business needs into clear data definitions, standards, and governance artefacts.
• Experience supporting or driving the implementation of data governance processes in complex organisations.
• Hands‑on experience with, or strong understanding of, data governance and metadata tooling such as data catalogues, MDM, or data quality tools.
• Strong stakeholder management, communication, and facilitation skills, with the ability to build trust and alignment.
• Experience defining and documenting guidelines, standards, and ways of working in a clear and pragmatic manner.
• Good understanding of data privacy, security, and regulatory requirements and how they apply in everyday data usage.

And someone who:

• Has a pedagogical mindset and enjoys educating, guiding, and enabling others.
• Is comfortable operating in low data‑maturity environments, taking a structured but pragmatic approach to building foundations step by step.
• Can work independently, take initiative, and drive improvements without having everything defined upfront.
• Is curious, collaborative, and motivated to continuously improve how data is governed and managed across the organisation.

Additional Information

WHO WE ARE

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.

WHY YOU’LL LOVE WORKING HERE 

We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.

In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.

JOIN US

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.

Take the next step in your career together with us. The journey starts here.

*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.

Job Description

Are you interested in shaping how Hard FM is managed at a global scale? We’re looking for a FM Category Lead within Hard FM to join our Global Facilities Management team.

In this role, you will have a direct impact on customer experience, operational efficiency and long-term asset value across our global store portfolio. You will own the Hard FM category end-to-end, from asset strategies and technical standards to performance setting, supplier governance and continuous improvement across markets.

​WHAT YOU’LL DO​

As FM Category Lead you will provide end-to-end category leadership for Facilities Management within Hard FM, shaping strategies, standards and operating models while enabling strong performance, compliance and continuous improvement across markets. You’ll furthermore act as subject matter expert, supporting markets globally and help drive consistency through standardised processes, SLAs, contracts and governance models.

If you’re motivated by the idea of influencing senior leaders and aligning multiple functions and markets around a common direction, this role offers a genuine opportunity to make your mark. This role will suit you if you enjoy translating technical complexity into clear actions and you're confident in leading discussions, driving decisions and building commitment with senior leaders and partners.

Your responsibilities include, but not limited to:

• Provide end-to-end category leadership within Hard FM, covering technical assets, maintenance strategies and supplier governance
• Develop and maintain global Hard FM strategies, standards and operating models aligned with brand, sustainability and cost targets
• Act as a global subject-matter expert within Hard FM, supporting markets with guidance and best practice
• Lead asset, service and energy planning to enable fact-based steering and long-term performance
• Define and follow up on KPIs, performance reviews and improvement initiatives across markets
• Drive consistency through standardised processes, SLAs, contracts and governance models

WHO YOU’LL WORK WITH​

In this role, you’ll partner closely with FM and Facility Managers in markets, Procurement Strategists, Store Development, Controlling, Sustainability and other global functions. You will also collaborate closely with suppliers and service partners to ensure strong delivery and compliance. ​

WHO YOU ARE​

We are looking for people with…​

• ​At least 5-10 years experience in Facilities Management, Category Management or Supplier Management within Hard FM
• Bachelor’s degree within Facilities Management, Engineering (Mechanical, Electrical, Building Services) or Property/Construction Management
• Experience working with Facility Asset Management and CAFM Systems
• Strong understanding of FM systems, performance steering and technical or service-based KPIs
• Experience implementing FM strategies and managing vendor performance across multiple sites or markets

And people who are…​

• Analytical and structured, with the ability to balance strategic and operational perspectives
• Confident communicators who can influence and align stakeholders across markets and functions
• Proactive and solution-oriented, comfortable leading initiatives from idea to implementation
• Collaborative and supportive, with a strong focus on knowledge sharing and capability building

ADDITIONAL INFORMATION

This is a full-time permanent position based in our Head Office in Stockholm. This role reports to the Head of Construction & Facilities. If your experience, skills and ambitions align with this role, please submit your application at your earliest convenience, but no later than June 21, 2026. Please note that we will review applications and interview on a rolling basis, however as we head into summer, we appreciate your patience with us as we get back to you.

WHO WE ARE​

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.​

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future. ​

WHY YOU’LL LOVE WORKING HERE ​

At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. ​

JOIN US​

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.​

Take the next step in your career together with us. The journey starts here.​

​

We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.​

Job Description

Are you interested in shaping how Soft FM services are delivered and developed at a global scale? We’re looking for a FM Category Lead within Soft FM to join our Global Facilities Management team.

If you're motivated by having a direct impact on store experience, service quality, compliance and cost efficiency across our global store portfolio, this could be the role for you.

​WHAT YOU’LL DO​

As FM Category Lead you will provide end-to-end category leadership for Facilities Management within Soft FM and drive the global development, implementation and continuous improvement of Soft FM strategies and services across our store portfolio. You will act as subject matter expert, supporting markets and ensure that Soft FM services, and cleaning in particular, are delivered in a consistent, compliant and brand-aligned way across all store formats.

Your responsibilities include, but not limited to:

• Provide end-to-end category leadership within Soft FM, including service delivery, performance management and supplier governance
• Develop and maintain global Soft FM strategies, standards and operating models aligned with our brand, sustainability and cost targets
• Ensure Soft FM services meet operational, compliance and brand requirements across markets
• Lead the development and follow-up of KPIs, performance reviews and continuous improvement initiatives
• Drive consistency through standardised processes, SLAs, contracts and governance models in close collaboration with Procurement
• Act as a global subject-matter expert within Soft FM, supporting markets with guidance, best practice and capability building

WHO YOU’LL WORK WITH​

In this role, you’ll partner closely with FM and Facility Managers in markets, Procurement Strategists, Store Development, Controlling, Sustainability and other global functions. You will also collaborate closely with suppliers and service partners to ensure strong delivery and compliance. ​

WHO YOU ARE​

We are looking for people with…​

• ​At least 5-10 years' experience in Facilities Management, Category Management or Supplier Management within Soft FM
• Bachelor’s degree within Facilities Management, Business Administration or similar.
• Experience working with service-based FM delivery
• Strong understanding of FM systems, performance steering and service-based KPIs
• Experience implementing FM strategies and managing vendor performance across multiple sites or markets

And people who are…​

• Analytical and structured, with the ability to balance strategic and operational perspectives
• Excellent communicators who can influence and align stakeholders across markets and functions
• Proactive and solution-oriented, comfortable leading initiatives from idea to implementation
• Collaborative and supportive, with a strong focus on knowledge sharing and capability building

ADDITIONAL INFORMATION

This is a full-time permanent position based in our Head Office in Stockholm. This role reports to the Head of Construction & Facilities. If your experience, skills and ambitions align with this role, please submit your application at your earliest convenience, but no later than June 21, 2026. Please note that we will review applications and interview on a rolling basis, however as we head into summer, we appreciate your patience with us as we get back to you.

WHO WE ARE​

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.​

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future. ​

WHY YOU’LL LOVE WORKING HERE ​

At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. ​

JOIN US​

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.​

Take the next step in your career together with us. The journey starts here.​

​

We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.​

Job Description

WHAT YOU’LL DO

• Lead the design, maintenance, and evolution of conceptual and logical information models that enable shared understanding of core business concepts across the organization.
• Own and contribute to central information architecture artefacts such as the Enterprise Data Model and Data Domain Map, ensuring alignment across domains and initiatives.
• Drive the definition and consistent use of business terminology, taxonomies, and ontologies, enabling a common language between business and technology.
• Collaborate closely with business stakeholders, data product teams, solution architects, and engineers to translate business needs into clear information models that guide downstream implementations.
• Define and maintain standards, guardrails, and best practices for information architecture and modelling, ensuring they are pragmatic and usable in a fast‑changing environment.
• Ensure that information models support interoperability, reuse, and long‑term scalability across the solution landscape.
• Assess current (as‑is) data flows for core business objects and design target (to‑be) views that support future business needs.
• Actively support and enable data governance and metadata practices, in close collaboration with Data Governance colleagues.
• Educate, guide, and coach stakeholders and architects, helping to embed information architecture thinking across teams.
• Contribute to continuous improvement of architecture tooling and ways of working, including integration with data catalogues and metadata management tools.

WHO YOU’LL WORK WITH

You will work closely with business domain experts, Data Domain Owners, Data Stewards, solution architects, data engineers, analytics teams, and data governance colleagues.

Together, you will establish shared language, trusted information structures, and clear architectural guidance that support data‑driven initiatives and future AI and analytics use cases.

WHO YOU ARE

We are looking for someone who has:

• Several years of experience working as an Information Architect or in closely related architecture roles, with a strong focus on conceptual and logical modelling.
• Proven ability to translate complex business concepts into clear information models, taxonomies, and definitions.
• Experience working with enterprise‑level architecture artefacts such as enterprise data models, domain maps, or similar structures.
• Strong understanding of how information architecture, data management, and data governance work together.
• Experience defining and documenting standards, guardrails, and modelling guidelines.
• Hands‑on experience with architecture and modelling tools (e.g. Sparx EA, Erwin, LeanIX or similar) and familiarity with data catalogues or metadata tooling.
• Hands‑on experience with ontology or semantic standards (e.g. RDF, OWL, SKOS, SPARQL) or equivalent conceptual modelling approaches.
• Strong communication and facilitation skills, with the ability to educate and influence both business and technical stakeholders.

And someone who:

• Has a holistic mindset, seeing the big picture while still being able to work hands‑on with models and definitions.
• Is comfortable operating in a low‑maturity environment, helping the organisation move step‑by‑step toward more structured and shared ways of working.
• Can take ownership, work independently, and drive progress without everything being fully defined upfront.
• Enjoys mentoring and coaching others, contributing to a strong and collaborative architecture community.
• Is curious, pragmatic, and motivated to continuously improve how information is structured and understood across the organisation.

Additional Information

WHO WE ARE

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.

WHY YOU’LL LOVE WORKING HERE 

We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.

In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.

JOIN US

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.

Take the next step in your career together with us. The journey starts here.

*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application