Databasspecialist/Databasadministratör - Lediga jobb

Vill du ha en nyckelroll där du får kombinera ett stabilt förvaltningsarbete med att hjälpa till att forma framtidens datamiljö? Hos Renova står vi mitt i en spännande moderniseringsresa där vi utvecklar våra dataplattformar, stärker vårt arbete med masterdata och bygger moderna beslutsstöd för verksamheten. Nu söker vi en Systemspecialist Data, BI & Integration som vill vara med och göra skillnad - både för verksamheten och för Västsveriges miljöarbete.

Vad du blir en del av Som Systemspecialist Data, BI & Integration blir du en del av IT Leverans, en verksamhetsnära del av IT-avdelningen. Här möts du av korta beslutsvägar, hög kompetens och en kultur som präglas av samarbete och prestigelöshet. Du ansluter till ett team med cirka tio systemspecialister och får en central roll i att knyta samman verksamhetssystem, data och integrationer. Du samarbetar nära bland annat dataplattformsansvarig, masterdataansvarig, arkitekter och externa leverantörer. Det här är en efterlängtad rekrytering och en roll som kommer att ha stor betydelse för Renovas fortsatta digitalisering och modernisering.

<img src="https://sae3ndp007.blob.core.windows.net/swe/1b631256-144a-46fb-8916-6f74286d2ce2.jpg">

Arbetsbeskrivning Renova står inför ett omfattande teknikskifte där vi rör oss från äldre databaserade lösningar mot moderna plattformar. Du får en applikationsnära roll och fokuserar på hur data används, struktureras och flödar. Du blir länken mellan systemen och den underliggande informationen, och hjälper till att skapa framtidens datalandskap.

I rollen kommer du att:

• Analysera, dokumentera och vidareutveckla SQL-baserad logik i våra verksamhetssystem samt förstå hur data hänger ihop mellan olika källor.
• Förvalta befintliga rapporter och utveckla moderna dashboards och visualiseringar i Power BI.
• Utveckla och förvalta dataflöden, integrationer och datalager (ETL-processer och informationsflöden).
• Bidra till att modernisera äldre datastrukturer i takt med att vi går mot moderna arbetssätt.
• Stötta arbetet med Master Data Management (MDM), datakvalitet och gemensamma datastrukturer.
• Felsöka och dokumentera databaserade systemflöden, batchjobb och integrationer.

Som en del av Renovas fortsatta modernisering får du även möjlighet att bredda din kompetens inom Microsoft Power Platform och hur den kan användas för att effektivisera processer och skapa ytterligare affärsvärde.

Din bakgrund Du har ett genuint intresse för data och motiveras av att modernisera och förbättra befintliga lösningar. Som person är du analytisk, strukturerad och lösningsorienterad. Du har lätt för att samarbeta och kan kommunicera tekniska frågor på ett tydligt sätt till både verksamhet och IT.

Vi söker dig som har erfarenhet av:

• Microsoft SQL Server och T-SQL
• Datamodellering, datastrukturer och rapportutveckling
• Power BI
• Analysera och vidareutveckla befintliga data- och rapportlösningar
• Arbete i en verksamhetsnära IT-roll som bryggan mellan system, data och verksamhet
• Datalager och ETL-flöden (exempelvis SSIS eller Azure Data Factory)
• Relevant eftergymnasial IT-utbildning eller motsvarande erfarenhet

Det är meriterande om du har erfarenhet av:

• Master Data Management (MDM)
• ERP-system, exempelvis IFS
• API-baserade integrationer
• Oracle-miljöer och PL/SQL (alternativt ett intresse att utvecklas inom området)
• Microsoft Fabric

Eftersom vi går mot mer moderna arbetssätt förutsätter vi att du har erfarenhet av, eller ett starkt intresse för, versionshantering i Git och DevOps. Det är ett extra plus om du även har erfarenhet av scripting eller automation med exempelvis Python eller PowerShell.

Varför Renova? Hos Renova erbjuds du en roll med tydlig mening, stort inflytande och långsiktighet. Du får möjlighet att vara med och forma framtidens datalandskap i en organisation som kombinerar en stabil grund med höga ambitioner framåt. Här får du möjlighet att:

• Ta en nyckelroll i moderniseringen av Renovas data- och integrationsmiljö.
• Utveckla beslutsstöd med hjälp av Power BI och bidra till mer datadrivna beslut.
• Arbeta med komplexa dataflöden, integrationer och verksamhetskritisk information.
• Påverka framtidens arbetssätt i nära samarbete med både verksamhet och IT.

Låter det här intressant? Tjänsten är en tillsvidareanställning på Gullbergs Strandgata i Göteborg, med ett hybridupplägg för flexibilitet i vardagen. I denna rekrytering samarbetar Renova med Experis. Vid frågor, kontakta rekryteringskonsult Jenny Lilja på jenny.lilja@se.experis.com. Vi har semester v.28-32 men uppmuntrar dig att visa ditt intresse redan nu och lägga in din ansökan under tiden. Du kan förvänta dig återkoppling från v.33.

Vi ser fram emot att veta mer om dig!

Renova Som Västsveriges ledande aktör inom avfall och återvinning har vi en viktig roll att fylla. Vårt uppdrag är att skapa affärsmässig samhällsnytta genom att ta ett långsiktigt ansvar för miljöriktig och kostnadseffektiv avfallshantering och återvinning. Vi är en koncern med två bolag och ca 900 medarbetare som alla arbetar för att skapa en renare och grönare framtid 🌱 Läs mer om oss på: https://www.renova.se

• Develop, test, analyze and manage systems/applications for Swedbank's Contact Center plattform

• Work together with other developers and agile teams to make sure we deliver the best solution for our customer center

• Opportunity to shape innovative customer experience solutions.

• To work in a collaborative, forward-thinking, and supportive work environment.

• Professional growth.

• Core Genesys Cloud Skills

• Genesys Cloud Architect: Designing inbound/outbound call, email, and message flows, including reusable tasks and secure flows.

• Data Actions & Integrations: Building and troubleshooting data actions that connect to RESTful Spring Boot services.

• Genesys SDKs & APIs: Experience with the Platform API, Notifications API (WebSockets), and Analytics API.

• Scripting: Creating dynamic Agent Scripts integrated with the Genesys Cloud Embeddable Framework.

• Web Messaging & Digital: Implementing Web Messaging (v3) with custom deployment and journey tracking.

• Outbound Campaigns: Configuring Predictive, Power, and Agentless dialing modes.

• Security (OAuth): Implementing secure authentication flows (Authorization Code, Client Credentials, PKCE).

• Minimum 3+ years of relevant education (Computer Science, Information Technology, Software Engineering, or similar).

• At least 3+ years of experience in the IT industry, ideally within software development, integrations, or cloud-based platforms.

• Key Responsibilities:

  • Build and maintain intelligent, customer‑friendly IVR and routing flows.

  • Collaborate closely with Java/Spring Boot teams on integrations and data models.

  • Use CX as Code (Terraform provider for Genesys Cloud) to manage configuration across Dev, UAT, and Production environments.

  • Analyze and optimize performance, including API rate limits and notifications.

  • Support teams embedding Genesys widgets into our custom Angular agent desktop.

• Personal and professional growth through self-leadership and continuous development.

• Meaningful work that positively impacts our workplace, our customers, and society.

• An open and collaborative culture that encourages cross-functional teamwork and provides networking opportunities.

• A supportive and inclusive environment that promotes a balanced and sustainable work-life, with flexible working conditions when suitable for the role.

• Benefits such as our share based reward program Eken, company pension plan, employee offer for banking products, health insurance.

become part of an international team of professional colleagues, who work together to deliver challenging projects, maximize customer satisfaction and contribute to Swedbank's position in society." Elin Glans, your future manager

Location: Stockholm, Sundbyberg

Recruiting manager: Elin Glans, +46 722496974

We want to inform you that the selection process may begin after the summer holidays.

We would like to let you know that a background check and a drug test may be a part of the process for this role.

We have made our choice regarding recruitment media and therefore kindly decline contact with ad sellers or sellers of other recruitment services.

Swedbank does not discriminate anybody based on gender, age, sexual orientation or sexual identity, ethnicity, religion or disability – everybody is welcome.

#LI-MA1

#LI-Hybrid

• Develop, test, analyze and manage systems/applications for Swedbank's Contact Center plattform

• Work together with other developers and agile teams to make sure we deliver the best solution for our customer center

• Opportunity to shape innovative customer experience solutions.

• To work in a collaborative, forward-thinking, and supportive work environment.

• Professional growth.

• Core Genesys Cloud Skills

• Genesys Cloud Architect: Designing inbound/outbound call, email, and message flows, including reusable tasks and secure flows.

• Data Actions & Integrations: Building and troubleshooting data actions that connect to RESTful Spring Boot services.

• Genesys SDKs & APIs: Experience with the Platform API, Notifications API (WebSockets), and Analytics API.

• Scripting: Creating dynamic Agent Scripts integrated with the Genesys Cloud Embeddable Framework.

• Web Messaging & Digital: Implementing Web Messaging (v3) with custom deployment and journey tracking.

• Outbound Campaigns: Configuring Predictive, Power, and Agentless dialing modes.

• Security (OAuth): Implementing secure authentication flows (Authorization Code, Client Credentials, PKCE).

• Minimum 3+ years of relevant education (Computer Science, Information Technology, Software Engineering, or similar).

• At least 3+ years of experience in the IT industry, ideally within software development, integrations, or cloud-based platforms.

• Key Responsibilities:

  • Build and maintain intelligent, customer‑friendly IVR and routing flows.

  • Collaborate closely with Java/Spring Boot teams on integrations and data models.

  • Use CX as Code (Terraform provider for Genesys Cloud) to manage configuration across Dev, UAT, and Production environments.

  • Analyze and optimize performance, including API rate limits and notifications.

  • Support teams embedding Genesys widgets into our custom Angular agent desktop.

• Personal and professional growth through self-leadership and continuous development.

• Meaningful work that positively impacts our workplace, our customers, and society.

• An open and collaborative culture that encourages cross-functional teamwork and provides networking opportunities.

• A supportive and inclusive environment that promotes a balanced and sustainable work-life, with flexible working conditions when suitable for the role.

• Benefits such as our share based reward program Eken, company pension plan, employee offer for banking products, health insurance.

become part of an international team of professional colleagues, who work together to deliver challenging projects, maximize customer satisfaction and contribute to Swedbank's position in society." Elin Glans, your future manager

Location: Stockholm, Sundbyberg

Recruiting manager: Elin Glans, +46 722496974

We want to inform you that the selection process may begin after the summer holidays.

We would like to let you know that a background check and a drug test may be a part of the process for this role.

We have made our choice regarding recruitment media and therefore kindly decline contact with ad sellers or sellers of other recruitment services.

Swedbank does not discriminate anybody based on gender, age, sexual orientation or sexual identity, ethnicity, religion or disability – everybody is welcome.

#LI-MA1

#LI-Hybrid

• Develop, test, analyze and manage systems/applications for Swedbank's Contact Center plattform

• Work together with other developers and agile teams to make sure we deliver the best solution for our customer center

• Opportunity to shape innovative customer experience solutions.

• To work in a collaborative, forward-thinking, and supportive work environment.

• Professional growth.

• Core Genesys Cloud Skills

• Genesys Cloud Architect: Designing inbound/outbound call, email, and message flows, including reusable tasks and secure flows.

• Data Actions & Integrations: Building and troubleshooting data actions that connect to RESTful Spring Boot services.

• Genesys SDKs & APIs: Experience with the Platform API, Notifications API (WebSockets), and Analytics API.

• Scripting: Creating dynamic Agent Scripts integrated with the Genesys Cloud Embeddable Framework.

• Web Messaging & Digital: Implementing Web Messaging (v3) with custom deployment and journey tracking.

• Outbound Campaigns: Configuring Predictive, Power, and Agentless dialing modes.

• Security (OAuth): Implementing secure authentication flows (Authorization Code, Client Credentials, PKCE).

• Minimum 3+ years of relevant education (Computer Science, Information Technology, Software Engineering, or similar).

• At least 3+ years of experience in the IT industry, ideally within software development, integrations, or cloud-based platforms.

• Key Responsibilities:

  • Build and maintain intelligent, customer‑friendly IVR and routing flows.

  • Collaborate closely with Java/Spring Boot teams on integrations and data models.

  • Use CX as Code (Terraform provider for Genesys Cloud) to manage configuration across Dev, UAT, and Production environments.

  • Analyze and optimize performance, including API rate limits and notifications.

  • Support teams embedding Genesys widgets into our custom Angular agent desktop.

• Personal and professional growth through self-leadership and continuous development.

• Meaningful work that positively impacts our workplace, our customers, and society.

• An open and collaborative culture that encourages cross-functional teamwork and provides networking opportunities.

• A supportive and inclusive environment that promotes a balanced and sustainable work-life, with flexible working conditions when suitable for the role.

• Benefits such as our share based reward program Eken, company pension plan, employee offer for banking products, health insurance.

become part of an international team of professional colleagues, who work together to deliver challenging projects, maximize customer satisfaction and contribute to Swedbank's position in society." Elin Glans, your future manager

Location: Stockholm, Sundbyberg

Recruiting manager: Elin Glans, +46 722496974

We want to inform you that the selection process may begin after the summer holidays.

We would like to let you know that a background check and a drug test may be a part of the process for this role.

We have made our choice regarding recruitment media and therefore kindly decline contact with ad sellers or sellers of other recruitment services.

Swedbank does not discriminate anybody based on gender, age, sexual orientation or sexual identity, ethnicity, religion or disability – everybody is welcome.

#LI-MA1

#LI-Hybrid

• Develop, test, analyze and manage systems/applications for Swedbank's Contact Center plattform

• Work together with other developers and agile teams to make sure we deliver the best solution for our customer center

• Opportunity to shape innovative customer experience solutions.

• To work in a collaborative, forward-thinking, and supportive work environment.

• Professional growth.

• Core Genesys Cloud Skills

• Genesys Cloud Architect: Designing inbound/outbound call, email, and message flows, including reusable tasks and secure flows.

• Data Actions & Integrations: Building and troubleshooting data actions that connect to RESTful Spring Boot services.

• Genesys SDKs & APIs: Experience with the Platform API, Notifications API (WebSockets), and Analytics API.

• Scripting: Creating dynamic Agent Scripts integrated with the Genesys Cloud Embeddable Framework.

• Web Messaging & Digital: Implementing Web Messaging (v3) with custom deployment and journey tracking.

• Outbound Campaigns: Configuring Predictive, Power, and Agentless dialing modes.

• Security (OAuth): Implementing secure authentication flows (Authorization Code, Client Credentials, PKCE).

• Minimum 3+ years of relevant education (Computer Science, Information Technology, Software Engineering, or similar).

• At least 3+ years of experience in the IT industry, ideally within software development, integrations, or cloud-based platforms.

• Key Responsibilities:

  • Build and maintain intelligent, customer‑friendly IVR and routing flows.

  • Collaborate closely with Java/Spring Boot teams on integrations and data models.

  • Use CX as Code (Terraform provider for Genesys Cloud) to manage configuration across Dev, UAT, and Production environments.

  • Analyze and optimize performance, including API rate limits and notifications.

  • Support teams embedding Genesys widgets into our custom Angular agent desktop.

• Personal and professional growth through self-leadership and continuous development.

• Meaningful work that positively impacts our workplace, our customers, and society.

• An open and collaborative culture that encourages cross-functional teamwork and provides networking opportunities.

• A supportive and inclusive environment that promotes a balanced and sustainable work-life, with flexible working conditions when suitable for the role.

• Benefits such as our share based reward program Eken, company pension plan, employee offer for banking products, health insurance.

become part of an international team of professional colleagues, who work together to deliver challenging projects, maximize customer satisfaction and contribute to Swedbank's position in society." Elin Glans, your future manager

Location: Stockholm, Sundbyberg

Recruiting manager: Elin Glans, +46 722496974

We want to inform you that the selection process may begin after the summer holidays.

We would like to let you know that a background check and a drug test may be a part of the process for this role.

We have made our choice regarding recruitment media and therefore kindly decline contact with ad sellers or sellers of other recruitment services.

Swedbank does not discriminate anybody based on gender, age, sexual orientation or sexual identity, ethnicity, religion or disability – everybody is welcome.

#LI-MA1

#LI-Hybrid

• Develop, test, analyze and manage systems/applications for Swedbank's Contact Center plattform

• Work together with other developers and agile teams to make sure we deliver the best solution for our customer center

• Opportunity to shape innovative customer experience solutions.

• To work in a collaborative, forward-thinking, and supportive work environment.

• Professional growth.

• Core Genesys Cloud Skills

• Genesys Cloud Architect: Designing inbound/outbound call, email, and message flows, including reusable tasks and secure flows.

• Data Actions & Integrations: Building and troubleshooting data actions that connect to RESTful Spring Boot services.

• Genesys SDKs & APIs: Experience with the Platform API, Notifications API (WebSockets), and Analytics API.

• Scripting: Creating dynamic Agent Scripts integrated with the Genesys Cloud Embeddable Framework.

• Web Messaging & Digital: Implementing Web Messaging (v3) with custom deployment and journey tracking.

• Outbound Campaigns: Configuring Predictive, Power, and Agentless dialing modes.

• Security (OAuth): Implementing secure authentication flows (Authorization Code, Client Credentials, PKCE).

• Minimum 3+ years of relevant education (Computer Science, Information Technology, Software Engineering, or similar).

• At least 3+ years of experience in the IT industry, ideally within software development, integrations, or cloud-based platforms.

• Key Responsibilities:

  • Build and maintain intelligent, customer‑friendly IVR and routing flows.

  • Collaborate closely with Java/Spring Boot teams on integrations and data models.

  • Use CX as Code (Terraform provider for Genesys Cloud) to manage configuration across Dev, UAT, and Production environments.

  • Analyze and optimize performance, including API rate limits and notifications.

  • Support teams embedding Genesys widgets into our custom Angular agent desktop.

• Personal and professional growth through self-leadership and continuous development.

• Meaningful work that positively impacts our workplace, our customers, and society.

• An open and collaborative culture that encourages cross-functional teamwork and provides networking opportunities.

• A supportive and inclusive environment that promotes a balanced and sustainable work-life, with flexible working conditions when suitable for the role.

• Benefits such as our share based reward program Eken, company pension plan, employee offer for banking products, health insurance.

become part of an international team of professional colleagues, who work together to deliver challenging projects, maximize customer satisfaction and contribute to Swedbank's position in society." Elin Glans, your future manager

Location: Stockholm, Sundbyberg

Recruiting manager: Elin Glans, +46 722496974

We want to inform you that the selection process may begin after the summer holidays.

We would like to let you know that a background check and a drug test may be a part of the process for this role.

We have made our choice regarding recruitment media and therefore kindly decline contact with ad sellers or sellers of other recruitment services.

Swedbank does not discriminate anybody based on gender, age, sexual orientation or sexual identity, ethnicity, religion or disability – everybody is welcome.

#LI-MA1

#LI-Hybrid

• Develop, test, analyze and manage systems/applications for Swedbank's Contact Center plattform

• Work together with other developers and agile teams to make sure we deliver the best solution for our customer center

• Opportunity to shape innovative customer experience solutions.

• To work in a collaborative, forward-thinking, and supportive work environment.

• Professional growth.

• Core Genesys Cloud Skills

• Genesys Cloud Architect: Designing inbound/outbound call, email, and message flows, including reusable tasks and secure flows.

• Data Actions & Integrations: Building and troubleshooting data actions that connect to RESTful Spring Boot services.

• Genesys SDKs & APIs: Experience with the Platform API, Notifications API (WebSockets), and Analytics API.

• Scripting: Creating dynamic Agent Scripts integrated with the Genesys Cloud Embeddable Framework.

• Web Messaging & Digital: Implementing Web Messaging (v3) with custom deployment and journey tracking.

• Outbound Campaigns: Configuring Predictive, Power, and Agentless dialing modes.

• Security (OAuth): Implementing secure authentication flows (Authorization Code, Client Credentials, PKCE).

• Minimum 3+ years of relevant education (Computer Science, Information Technology, Software Engineering, or similar).

• At least 3+ years of experience in the IT industry, ideally within software development, integrations, or cloud-based platforms.

• Key Responsibilities:

  • Build and maintain intelligent, customer‑friendly IVR and routing flows.

  • Collaborate closely with Java/Spring Boot teams on integrations and data models.

  • Use CX as Code (Terraform provider for Genesys Cloud) to manage configuration across Dev, UAT, and Production environments.

  • Analyze and optimize performance, including API rate limits and notifications.

  • Support teams embedding Genesys widgets into our custom Angular agent desktop.

• Personal and professional growth through self-leadership and continuous development.

• Meaningful work that positively impacts our workplace, our customers, and society.

• An open and collaborative culture that encourages cross-functional teamwork and provides networking opportunities.

• A supportive and inclusive environment that promotes a balanced and sustainable work-life, with flexible working conditions when suitable for the role.

• Benefits such as our share based reward program Eken, company pension plan, employee offer for banking products, health insurance.

become part of an international team of professional colleagues, who work together to deliver challenging projects, maximize customer satisfaction and contribute to Swedbank's position in society." Elin Glans, your future manager

Location: Stockholm, Sundbyberg

Recruiting manager: Elin Glans, +46 722496974

We want to inform you that the selection process may begin after the summer holidays.

We would like to let you know that a background check and a drug test may be a part of the process for this role.

We have made our choice regarding recruitment media and therefore kindly decline contact with ad sellers or sellers of other recruitment services.

Swedbank does not discriminate anybody based on gender, age, sexual orientation or sexual identity, ethnicity, religion or disability – everybody is welcome.

#LI-MA1

#LI-Hybrid

• Develop, test, analyze and manage systems/applications for Swedbank's Contact Center plattform

• Work together with other developers and agile teams to make sure we deliver the best solution for our customer center

• Opportunity to shape innovative customer experience solutions.

• To work in a collaborative, forward-thinking, and supportive work environment.

• Professional growth.

• Core Genesys Cloud Skills

• Genesys Cloud Architect: Designing inbound/outbound call, email, and message flows, including reusable tasks and secure flows.

• Data Actions & Integrations: Building and troubleshooting data actions that connect to RESTful Spring Boot services.

• Genesys SDKs & APIs: Experience with the Platform API, Notifications API (WebSockets), and Analytics API.

• Scripting: Creating dynamic Agent Scripts integrated with the Genesys Cloud Embeddable Framework.

• Web Messaging & Digital: Implementing Web Messaging (v3) with custom deployment and journey tracking.

• Outbound Campaigns: Configuring Predictive, Power, and Agentless dialing modes.

• Security (OAuth): Implementing secure authentication flows (Authorization Code, Client Credentials, PKCE).

• Minimum 3+ years of relevant education (Computer Science, Information Technology, Software Engineering, or similar).

• At least 3+ years of experience in the IT industry, ideally within software development, integrations, or cloud-based platforms.

• Key Responsibilities:

  • Build and maintain intelligent, customer‑friendly IVR and routing flows.

  • Collaborate closely with Java/Spring Boot teams on integrations and data models.

  • Use CX as Code (Terraform provider for Genesys Cloud) to manage configuration across Dev, UAT, and Production environments.

  • Analyze and optimize performance, including API rate limits and notifications.

  • Support teams embedding Genesys widgets into our custom Angular agent desktop.

• Personal and professional growth through self-leadership and continuous development.

• Meaningful work that positively impacts our workplace, our customers, and society.

• An open and collaborative culture that encourages cross-functional teamwork and provides networking opportunities.

• A supportive and inclusive environment that promotes a balanced and sustainable work-life, with flexible working conditions when suitable for the role.

• Benefits such as our share based reward program Eken, company pension plan, employee offer for banking products, health insurance.

become part of an international team of professional colleagues, who work together to deliver challenging projects, maximize customer satisfaction and contribute to Swedbank's position in society." Elin Glans, your future manager

Location: Stockholm, Sundbyberg

Recruiting manager: Elin Glans, +46 722496974

We want to inform you that the selection process may begin after the summer holidays.

We would like to let you know that a background check and a drug test may be a part of the process for this role.

We have made our choice regarding recruitment media and therefore kindly decline contact with ad sellers or sellers of other recruitment services.

Swedbank does not discriminate anybody based on gender, age, sexual orientation or sexual identity, ethnicity, religion or disability – everybody is welcome.

#LI-MA1

#LI-Hybrid

• Develop, test, analyze and manage systems/applications for Swedbank's Contact Center plattform

• Work together with other developers and agile teams to make sure we deliver the best solution for our customer center

• Opportunity to shape innovative customer experience solutions.

• To work in a collaborative, forward-thinking, and supportive work environment.

• Professional growth.

• Core Genesys Cloud Skills

• Genesys Cloud Architect: Designing inbound/outbound call, email, and message flows, including reusable tasks and secure flows.

• Data Actions & Integrations: Building and troubleshooting data actions that connect to RESTful Spring Boot services.

• Genesys SDKs & APIs: Experience with the Platform API, Notifications API (WebSockets), and Analytics API.

• Scripting: Creating dynamic Agent Scripts integrated with the Genesys Cloud Embeddable Framework.

• Web Messaging & Digital: Implementing Web Messaging (v3) with custom deployment and journey tracking.

• Outbound Campaigns: Configuring Predictive, Power, and Agentless dialing modes.

• Security (OAuth): Implementing secure authentication flows (Authorization Code, Client Credentials, PKCE).

• Minimum 3+ years of relevant education (Computer Science, Information Technology, Software Engineering, or similar).

• At least 3+ years of experience in the IT industry, ideally within software development, integrations, or cloud-based platforms.

• Key Responsibilities:

  • Build and maintain intelligent, customer‑friendly IVR and routing flows.

  • Collaborate closely with Java/Spring Boot teams on integrations and data models.

  • Use CX as Code (Terraform provider for Genesys Cloud) to manage configuration across Dev, UAT, and Production environments.

  • Analyze and optimize performance, including API rate limits and notifications.

  • Support teams embedding Genesys widgets into our custom Angular agent desktop.

• Personal and professional growth through self-leadership and continuous development.

• Meaningful work that positively impacts our workplace, our customers, and society.

• An open and collaborative culture that encourages cross-functional teamwork and provides networking opportunities.

• A supportive and inclusive environment that promotes a balanced and sustainable work-life, with flexible working conditions when suitable for the role.

• Benefits such as our share based reward program Eken, company pension plan, employee offer for banking products, health insurance.

become part of an international team of professional colleagues, who work together to deliver challenging projects, maximize customer satisfaction and contribute to Swedbank's position in society." Elin Glans, your future manager

Location: Stockholm, Sundbyberg

Recruiting manager: Elin Glans, +46 722496974

We want to inform you that the selection process may begin after the summer holidays.

We would like to let you know that a background check and a drug test may be a part of the process for this role.

We have made our choice regarding recruitment media and therefore kindly decline contact with ad sellers or sellers of other recruitment services.

Swedbank does not discriminate anybody based on gender, age, sexual orientation or sexual identity, ethnicity, religion or disability – everybody is welcome.

#LI-MA1

#LI-Hybrid

• Develop, test, analyze and manage systems/applications for Swedbank's Contact Center plattform

• Work together with other developers and agile teams to make sure we deliver the best solution for our customer center

• Opportunity to shape innovative customer experience solutions.

• To work in a collaborative, forward-thinking, and supportive work environment.

• Professional growth.

• Core Genesys Cloud Skills

• Genesys Cloud Architect: Designing inbound/outbound call, email, and message flows, including reusable tasks and secure flows.

• Data Actions & Integrations: Building and troubleshooting data actions that connect to RESTful Spring Boot services.

• Genesys SDKs & APIs: Experience with the Platform API, Notifications API (WebSockets), and Analytics API.

• Scripting: Creating dynamic Agent Scripts integrated with the Genesys Cloud Embeddable Framework.

• Web Messaging & Digital: Implementing Web Messaging (v3) with custom deployment and journey tracking.

• Outbound Campaigns: Configuring Predictive, Power, and Agentless dialing modes.

• Security (OAuth): Implementing secure authentication flows (Authorization Code, Client Credentials, PKCE).

• Minimum 3+ years of relevant education (Computer Science, Information Technology, Software Engineering, or similar).

• At least 3+ years of experience in the IT industry, ideally within software development, integrations, or cloud-based platforms.

• Key Responsibilities:

  • Build and maintain intelligent, customer‑friendly IVR and routing flows.

  • Collaborate closely with Java/Spring Boot teams on integrations and data models.

  • Use CX as Code (Terraform provider for Genesys Cloud) to manage configuration across Dev, UAT, and Production environments.

  • Analyze and optimize performance, including API rate limits and notifications.

  • Support teams embedding Genesys widgets into our custom Angular agent desktop.

• Personal and professional growth through self-leadership and continuous development.

• Meaningful work that positively impacts our workplace, our customers, and society.

• An open and collaborative culture that encourages cross-functional teamwork and provides networking opportunities.

• A supportive and inclusive environment that promotes a balanced and sustainable work-life, with flexible working conditions when suitable for the role.

• Benefits such as our share based reward program Eken, company pension plan, employee offer for banking products, health insurance.

become part of an international team of professional colleagues, who work together to deliver challenging projects, maximize customer satisfaction and contribute to Swedbank's position in society." Elin Glans, your future manager

Location: Stockholm, Sundbyberg

Recruiting manager: Elin Glans, +46 722496974

We want to inform you that the selection process may begin after the summer holidays.

We would like to let you know that a background check and a drug test may be a part of the process for this role.

We have made our choice regarding recruitment media and therefore kindly decline contact with ad sellers or sellers of other recruitment services.

Swedbank does not discriminate anybody based on gender, age, sexual orientation or sexual identity, ethnicity, religion or disability – everybody is welcome.

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