Academic Work Sweden Ab

0 lediga jobb som "Supporttekniker" hos "Academic Work Sweden AB"

IT Support to Paradox Interactive!
Arbetsgivare / Ort:Academic Work Sweden AB / Stockholm
Omfattning / Varaktighet:Vanlig anställning / 6 månader eller längre
Lönetyp: Fast månads- vecko- eller timlön
Ansök senast 5 april (5 månader och 26 dagar kvar)
Publicerad: 2026-10-07
Källa: Arbetsförmedlingen
Ansök här
Om jobbet
Step into a tech adventure with Padarox Interactive! A unique opportunity for a gaming enthusiast to dive into a diverse role, tackling everything from software wizardry to hardware magic. Join a team that values your passion for technology and offers a vibrant, inclusive culture.
About the role
Paradox Interactive is one of the premier game developers and publishers of strategy and management games on PC and consoles! In this position, you'll play a crucial role in providing day-to-day technical support to your colleagues in the organization. You together with a team of 10 will provide seamless support to 800 colleagues in multiple global offices.
Responsible for day-to-day technical support, your role includes troubleshooting hardware and software issues both on-site and remotely. You play a vital role in the smooth onboarding and offboarding processes, ensuring the seamless integration of hardware, software, and other services. Additionally, you take charge of the functionality of conference rooms and office IT equipment, ensuring a conducive environment for smooth operations.
You are offered
Great culture with social hours, board games, and quiz nights
A great role to deepen your knowledge within tech
Work tasks
Configure and troubleshoot software for seamless operations both on site and remote
Install and set up new computers, addressing hardware issues
Provide remote support to offices globally, contributing to a smooth tech environment
Collaborate with the support team on projects for infrastructure scaling and updates
Ensure the functionality of conference rooms and office IT equipment
We are looking for
Work experience in IT support/IT related customer service
Has an interest in hardware and technology
Good knowledge of English in both speech and writing as it is used in daily work
It is meritorious if you have
● Worked in onsite experience in IT support previously
● Prior experience in networking and/or PC hardware troubleshooting
● Gaming interest
To succeed in the role, your personal skills are:
Service-minded
Curious nature
Problem solver
Adaptable
Paradox value attitude and personality. They seek individuals with a positive mindset, knowledge of technology, and a genuine interest in providing top-notch service. It's also important that you thrive in a culture where they embrace diversity in cultures, geographies, and languages.
Our recruitment process
This recruitment process is handled by Academic Work and it is our client’s wish that all questions regarding the position is directed to Academic Work.
Our selection process is continuous and the advert may close before the recruitment process is completed if we have moved forward to the next phase. The process includes two tests: one personality test and one cognitive test. The tests are tools to find the right talent for the right position, to enable equality, diversity, and a fair process.
Språk
Engelska (krav)
Arbetsgivare
Academic Work Sweden AB
Solnavägen 3H
11363 Stockholm
Ansökan
Ansök senast 5 april (5 månader och 26 dagar kvar)
Ansök här
IT Support to Paradox Interactive!
Arbetsgivare / Ort:Academic Work Sweden AB / Stockholm
Omfattning / Varaktighet:Vanlig anställning / 6 månader eller längre
Lönetyp: Fast månads- vecko- eller timlön
Ansök senast 5 april (5 månader och 26 dagar kvar)
Publicerad: 2026-10-07
Källa: Arbetsförmedlingen
Ansök här
Om jobbet
Step into a tech adventure with Padarox Interactive! A unique opportunity for a gaming enthusiast to dive into a diverse role, tackling everything from software wizardry to hardware magic. Join a team that values your passion for technology and offers a vibrant, inclusive culture.
About the role
Paradox Interactive is one of the premier game developers and publishers of strategy and management games on PC and consoles! In this position, you'll play a crucial role in providing day-to-day technical support to your colleagues in the organization. You together with a team of 10 will provide seamless support to 800 colleagues in multiple global offices.
Responsible for day-to-day technical support, your role includes troubleshooting hardware and software issues both on-site and remotely. You play a vital role in the smooth onboarding and offboarding processes, ensuring the seamless integration of hardware, software, and other services. Additionally, you take charge of the functionality of conference rooms and office IT equipment, ensuring a conducive environment for smooth operations.
You are offered
Great culture with social hours, board games, and quiz nights
A great role to deepen your knowledge within tech
Work tasks
Configure and troubleshoot software for seamless operations both on site and remote
Install and set up new computers, addressing hardware issues
Provide remote support to offices globally, contributing to a smooth tech environment
Collaborate with the support team on projects for infrastructure scaling and updates
Ensure the functionality of conference rooms and office IT equipment
We are looking for
Work experience in IT support/IT related customer service
Has an interest in hardware and technology
Good knowledge of English in both speech and writing as it is used in daily work
It is meritorious if you have
● Worked in onsite experience in IT support previously
● Prior experience in networking and/or PC hardware troubleshooting
● Gaming interest
To succeed in the role, your personal skills are:
Service-minded
Curious nature
Problem solver
Adaptable
Paradox value attitude and personality. They seek individuals with a positive mindset, knowledge of technology, and a genuine interest in providing top-notch service. It's also important that you thrive in a culture where they embrace diversity in cultures, geographies, and languages.
Our recruitment process
This recruitment process is handled by Academic Work and it is our client’s wish that all questions regarding the position is directed to Academic Work.
Our selection process is continuous and the advert may close before the recruitment process is completed if we have moved forward to the next phase. The process includes two tests: one personality test and one cognitive test. The tests are tools to find the right talent for the right position, to enable equality, diversity, and a fair process.
Språk
Engelska (krav)
Arbetsgivare
Academic Work Sweden AB
Solnavägen 3H
11363 Stockholm
Ansökan
Ansök senast 5 april (5 månader och 26 dagar kvar)
Ansök här
IT Support to Paradox Interactive!
Arbetsgivare / Ort:Academic Work Sweden AB / Stockholm
Omfattning / Varaktighet:Vanlig anställning / 6 månader eller längre
Lönetyp: Fast månads- vecko- eller timlön
Ansök senast 5 april (5 månader och 26 dagar kvar)
Publicerad: 2026-10-07
Källa: Arbetsförmedlingen
Ansök här
Om jobbet
Step into a tech adventure with Padarox Interactive! A unique opportunity for a gaming enthusiast to dive into a diverse role, tackling everything from software wizardry to hardware magic. Join a team that values your passion for technology and offers a vibrant, inclusive culture.
About the role
Paradox Interactive is one of the premier game developers and publishers of strategy and management games on PC and consoles! In this position, you'll play a crucial role in providing day-to-day technical support to your colleagues in the organization. You together with a team of 10 will provide seamless support to 800 colleagues in multiple global offices.
Responsible for day-to-day technical support, your role includes troubleshooting hardware and software issues both on-site and remotely. You play a vital role in the smooth onboarding and offboarding processes, ensuring the seamless integration of hardware, software, and other services. Additionally, you take charge of the functionality of conference rooms and office IT equipment, ensuring a conducive environment for smooth operations.
You are offered
Great culture with social hours, board games, and quiz nights
A great role to deepen your knowledge within tech
Work tasks
Configure and troubleshoot software for seamless operations both on site and remote
Install and set up new computers, addressing hardware issues
Provide remote support to offices globally, contributing to a smooth tech environment
Collaborate with the support team on projects for infrastructure scaling and updates
Ensure the functionality of conference rooms and office IT equipment
We are looking for
Work experience in IT support/IT related customer service
Has an interest in hardware and technology
Good knowledge of English in both speech and writing as it is used in daily work
It is meritorious if you have
● Worked in onsite experience in IT support previously
● Prior experience in networking and/or PC hardware troubleshooting
● Gaming interest
To succeed in the role, your personal skills are:
Service-minded
Curious nature
Problem solver
Adaptable
Paradox value attitude and personality. They seek individuals with a positive mindset, knowledge of technology, and a genuine interest in providing top-notch service. It's also important that you thrive in a culture where they embrace diversity in cultures, geographies, and languages.
Our recruitment process
This recruitment process is handled by Academic Work and it is our client’s wish that all questions regarding the position is directed to Academic Work.
Our selection process is continuous and the advert may close before the recruitment process is completed if we have moved forward to the next phase. The process includes two tests: one personality test and one cognitive test. The tests are tools to find the right talent for the right position, to enable equality, diversity, and a fair process.
Språk
Engelska (krav)
Arbetsgivare
Academic Work Sweden AB
Solnavägen 3H
11363 Stockholm
Ansökan
Ansök senast 5 april (5 månader och 26 dagar kvar)
Ansök här
IT Support to Paradox Interactive!
Arbetsgivare / Ort:Academic Work Sweden AB / Stockholm
Omfattning / Varaktighet:Vanlig anställning / 6 månader eller längre
Lönetyp: Fast månads- vecko- eller timlön
Ansök senast 5 april (5 månader och 26 dagar kvar)
Publicerad: 2026-10-07
Källa: Arbetsförmedlingen
Ansök här
Om jobbet
Step into a tech adventure with Padarox Interactive! A unique opportunity for a gaming enthusiast to dive into a diverse role, tackling everything from software wizardry to hardware magic. Join a team that values your passion for technology and offers a vibrant, inclusive culture.
About the role
Paradox Interactive is one of the premier game developers and publishers of strategy and management games on PC and consoles! In this position, you'll play a crucial role in providing day-to-day technical support to your colleagues in the organization. You together with a team of 10 will provide seamless support to 800 colleagues in multiple global offices.
Responsible for day-to-day technical support, your role includes troubleshooting hardware and software issues both on-site and remotely. You play a vital role in the smooth onboarding and offboarding processes, ensuring the seamless integration of hardware, software, and other services. Additionally, you take charge of the functionality of conference rooms and office IT equipment, ensuring a conducive environment for smooth operations.
You are offered
Great culture with social hours, board games, and quiz nights
A great role to deepen your knowledge within tech
Work tasks
Configure and troubleshoot software for seamless operations both on site and remote
Install and set up new computers, addressing hardware issues
Provide remote support to offices globally, contributing to a smooth tech environment
Collaborate with the support team on projects for infrastructure scaling and updates
Ensure the functionality of conference rooms and office IT equipment
We are looking for
Work experience in IT support/IT related customer service
Has an interest in hardware and technology
Good knowledge of English in both speech and writing as it is used in daily work
It is meritorious if you have
● Worked in onsite experience in IT support previously
● Prior experience in networking and/or PC hardware troubleshooting
● Gaming interest
To succeed in the role, your personal skills are:
Service-minded
Curious nature
Problem solver
Adaptable
Paradox value attitude and personality. They seek individuals with a positive mindset, knowledge of technology, and a genuine interest in providing top-notch service. It's also important that you thrive in a culture where they embrace diversity in cultures, geographies, and languages.
Our recruitment process
This recruitment process is handled by Academic Work and it is our client’s wish that all questions regarding the position is directed to Academic Work.
Our selection process is continuous and the advert may close before the recruitment process is completed if we have moved forward to the next phase. The process includes two tests: one personality test and one cognitive test. The tests are tools to find the right talent for the right position, to enable equality, diversity, and a fair process.
Språk
Engelska (krav)
Arbetsgivare
Academic Work Sweden AB
Solnavägen 3H
11363 Stockholm
Ansökan
Ansök senast 5 april (5 månader och 26 dagar kvar)
Ansök här
IT Support to Paradox Interactive!
Arbetsgivare / Ort:Academic Work Sweden AB / Stockholm
Omfattning / Varaktighet:Vanlig anställning / 6 månader eller längre
Lönetyp: Fast månads- vecko- eller timlön
Ansök senast 5 april (5 månader och 26 dagar kvar)
Publicerad: 2026-10-07
Källa: Arbetsförmedlingen
Ansök här
Om jobbet
Step into a tech adventure with Padarox Interactive! A unique opportunity for a gaming enthusiast to dive into a diverse role, tackling everything from software wizardry to hardware magic. Join a team that values your passion for technology and offers a vibrant, inclusive culture.
About the role
Paradox Interactive is one of the premier game developers and publishers of strategy and management games on PC and consoles! In this position, you'll play a crucial role in providing day-to-day technical support to your colleagues in the organization. You together with a team of 10 will provide seamless support to 800 colleagues in multiple global offices.
Responsible for day-to-day technical support, your role includes troubleshooting hardware and software issues both on-site and remotely. You play a vital role in the smooth onboarding and offboarding processes, ensuring the seamless integration of hardware, software, and other services. Additionally, you take charge of the functionality of conference rooms and office IT equipment, ensuring a conducive environment for smooth operations.
You are offered
Great culture with social hours, board games, and quiz nights
A great role to deepen your knowledge within tech
Work tasks
Configure and troubleshoot software for seamless operations both on site and remote
Install and set up new computers, addressing hardware issues
Provide remote support to offices globally, contributing to a smooth tech environment
Collaborate with the support team on projects for infrastructure scaling and updates
Ensure the functionality of conference rooms and office IT equipment
We are looking for
Work experience in IT support/IT related customer service
Has an interest in hardware and technology
Good knowledge of English in both speech and writing as it is used in daily work
It is meritorious if you have
● Worked in onsite experience in IT support previously
● Prior experience in networking and/or PC hardware troubleshooting
● Gaming interest
To succeed in the role, your personal skills are:
Service-minded
Curious nature
Problem solver
Adaptable
Paradox value attitude and personality. They seek individuals with a positive mindset, knowledge of technology, and a genuine interest in providing top-notch service. It's also important that you thrive in a culture where they embrace diversity in cultures, geographies, and languages.
Our recruitment process
This recruitment process is handled by Academic Work and it is our client’s wish that all questions regarding the position is directed to Academic Work.
Our selection process is continuous and the advert may close before the recruitment process is completed if we have moved forward to the next phase. The process includes two tests: one personality test and one cognitive test. The tests are tools to find the right talent for the right position, to enable equality, diversity, and a fair process.
Språk
Engelska (krav)
Arbetsgivare
Academic Work Sweden AB
Solnavägen 3H
11363 Stockholm
Ansökan
Ansök senast 5 april (5 månader och 26 dagar kvar)
Ansök här
IT Support to Paradox Interactive!
Arbetsgivare / Ort:Academic Work Sweden AB / Stockholm
Omfattning / Varaktighet:Vanlig anställning / 6 månader eller längre
Lönetyp: Fast månads- vecko- eller timlön
Ansök senast 5 april (5 månader och 26 dagar kvar)
Publicerad: 2026-10-07
Källa: Arbetsförmedlingen
Ansök här
Om jobbet
Step into a tech adventure with Padarox Interactive! A unique opportunity for a gaming enthusiast to dive into a diverse role, tackling everything from software wizardry to hardware magic. Join a team that values your passion for technology and offers a vibrant, inclusive culture.
About the role
Paradox Interactive is one of the premier game developers and publishers of strategy and management games on PC and consoles! In this position, you'll play a crucial role in providing day-to-day technical support to your colleagues in the organization. You together with a team of 10 will provide seamless support to 800 colleagues in multiple global offices.
Responsible for day-to-day technical support, your role includes troubleshooting hardware and software issues both on-site and remotely. You play a vital role in the smooth onboarding and offboarding processes, ensuring the seamless integration of hardware, software, and other services. Additionally, you take charge of the functionality of conference rooms and office IT equipment, ensuring a conducive environment for smooth operations.
You are offered
Great culture with social hours, board games, and quiz nights
A great role to deepen your knowledge within tech
Work tasks
Configure and troubleshoot software for seamless operations both on site and remote
Install and set up new computers, addressing hardware issues
Provide remote support to offices globally, contributing to a smooth tech environment
Collaborate with the support team on projects for infrastructure scaling and updates
Ensure the functionality of conference rooms and office IT equipment
We are looking for
Work experience in IT support/IT related customer service
Has an interest in hardware and technology
Good knowledge of English in both speech and writing as it is used in daily work
It is meritorious if you have
● Worked in onsite experience in IT support previously
● Prior experience in networking and/or PC hardware troubleshooting
● Gaming interest
To succeed in the role, your personal skills are:
Service-minded
Curious nature
Problem solver
Adaptable
Paradox value attitude and personality. They seek individuals with a positive mindset, knowledge of technology, and a genuine interest in providing top-notch service. It's also important that you thrive in a culture where they embrace diversity in cultures, geographies, and languages.
Our recruitment process
This recruitment process is handled by Academic Work and it is our client’s wish that all questions regarding the position is directed to Academic Work.
Our selection process is continuous and the advert may close before the recruitment process is completed if we have moved forward to the next phase. The process includes two tests: one personality test and one cognitive test. The tests are tools to find the right talent for the right position, to enable equality, diversity, and a fair process.
Språk
Engelska (krav)
Arbetsgivare
Academic Work Sweden AB
Solnavägen 3H
11363 Stockholm
Ansökan
Ansök senast 5 april (5 månader och 26 dagar kvar)
Ansök här
IT Support to Paradox Interactive!
Arbetsgivare / Ort:Academic Work Sweden AB / Stockholm
Omfattning / Varaktighet:Vanlig anställning / 6 månader eller längre
Lönetyp: Fast månads- vecko- eller timlön
Ansök senast 5 april (5 månader och 26 dagar kvar)
Publicerad: 2026-10-07
Källa: Arbetsförmedlingen
Ansök här
Om jobbet
Step into a tech adventure with Padarox Interactive! A unique opportunity for a gaming enthusiast to dive into a diverse role, tackling everything from software wizardry to hardware magic. Join a team that values your passion for technology and offers a vibrant, inclusive culture.
About the role
Paradox Interactive is one of the premier game developers and publishers of strategy and management games on PC and consoles! In this position, you'll play a crucial role in providing day-to-day technical support to your colleagues in the organization. You together with a team of 10 will provide seamless support to 800 colleagues in multiple global offices.
Responsible for day-to-day technical support, your role includes troubleshooting hardware and software issues both on-site and remotely. You play a vital role in the smooth onboarding and offboarding processes, ensuring the seamless integration of hardware, software, and other services. Additionally, you take charge of the functionality of conference rooms and office IT equipment, ensuring a conducive environment for smooth operations.
You are offered
Great culture with social hours, board games, and quiz nights
A great role to deepen your knowledge within tech
Work tasks
Configure and troubleshoot software for seamless operations both on site and remote
Install and set up new computers, addressing hardware issues
Provide remote support to offices globally, contributing to a smooth tech environment
Collaborate with the support team on projects for infrastructure scaling and updates
Ensure the functionality of conference rooms and office IT equipment
We are looking for
Work experience in IT support/IT related customer service
Has an interest in hardware and technology
Good knowledge of English in both speech and writing as it is used in daily work
It is meritorious if you have
● Worked in onsite experience in IT support previously
● Prior experience in networking and/or PC hardware troubleshooting
● Gaming interest
To succeed in the role, your personal skills are:
Service-minded
Curious nature
Problem solver
Adaptable
Paradox value attitude and personality. They seek individuals with a positive mindset, knowledge of technology, and a genuine interest in providing top-notch service. It's also important that you thrive in a culture where they embrace diversity in cultures, geographies, and languages.
Our recruitment process
This recruitment process is handled by Academic Work and it is our client’s wish that all questions regarding the position is directed to Academic Work.
Our selection process is continuous and the advert may close before the recruitment process is completed if we have moved forward to the next phase. The process includes two tests: one personality test and one cognitive test. The tests are tools to find the right talent for the right position, to enable equality, diversity, and a fair process.
Språk
Engelska (krav)
Arbetsgivare
Academic Work Sweden AB
Solnavägen 3H
11363 Stockholm
Ansökan
Ansök senast 5 april (5 månader och 26 dagar kvar)
Ansök här
IT Support to Paradox Interactive!
Arbetsgivare / Ort:Academic Work Sweden AB / Stockholm
Omfattning / Varaktighet:Vanlig anställning / 6 månader eller längre
Lönetyp: Fast månads- vecko- eller timlön
Ansök senast 5 april (5 månader och 26 dagar kvar)
Publicerad: 2026-10-07
Källa: Arbetsförmedlingen
Ansök här
Om jobbet
Step into a tech adventure with Padarox Interactive! A unique opportunity for a gaming enthusiast to dive into a diverse role, tackling everything from software wizardry to hardware magic. Join a team that values your passion for technology and offers a vibrant, inclusive culture.
About the role
Paradox Interactive is one of the premier game developers and publishers of strategy and management games on PC and consoles! In this position, you'll play a crucial role in providing day-to-day technical support to your colleagues in the organization. You together with a team of 10 will provide seamless support to 800 colleagues in multiple global offices.
Responsible for day-to-day technical support, your role includes troubleshooting hardware and software issues both on-site and remotely. You play a vital role in the smooth onboarding and offboarding processes, ensuring the seamless integration of hardware, software, and other services. Additionally, you take charge of the functionality of conference rooms and office IT equipment, ensuring a conducive environment for smooth operations.
You are offered
Great culture with social hours, board games, and quiz nights
A great role to deepen your knowledge within tech
Work tasks
Configure and troubleshoot software for seamless operations both on site and remote
Install and set up new computers, addressing hardware issues
Provide remote support to offices globally, contributing to a smooth tech environment
Collaborate with the support team on projects for infrastructure scaling and updates
Ensure the functionality of conference rooms and office IT equipment
We are looking for
Work experience in IT support/IT related customer service
Has an interest in hardware and technology
Good knowledge of English in both speech and writing as it is used in daily work
It is meritorious if you have
● Worked in onsite experience in IT support previously
● Prior experience in networking and/or PC hardware troubleshooting
● Gaming interest
To succeed in the role, your personal skills are:
Service-minded
Curious nature
Problem solver
Adaptable
Paradox value attitude and personality. They seek individuals with a positive mindset, knowledge of technology, and a genuine interest in providing top-notch service. It's also important that you thrive in a culture where they embrace diversity in cultures, geographies, and languages.
Our recruitment process
This recruitment process is handled by Academic Work and it is our client’s wish that all questions regarding the position is directed to Academic Work.
Our selection process is continuous and the advert may close before the recruitment process is completed if we have moved forward to the next phase. The process includes two tests: one personality test and one cognitive test. The tests are tools to find the right talent for the right position, to enable equality, diversity, and a fair process.
Språk
Engelska (krav)
Arbetsgivare
Academic Work Sweden AB
Solnavägen 3H
11363 Stockholm
Ansökan
Ansök senast 5 april (5 månader och 26 dagar kvar)
Ansök här
IT-Helpdesk tekniker till växande bolag i Linköping!
Arbetsgivare / Ort:Academic Work Sweden AB / Linköping
Omfattning / Varaktighet:Vanlig anställning / 6 månader eller längre
Lönetyp: Fast och rörlig lön
Ansök senast 6 april (5 månader och 27 dagar kvar)
Publicerad: 2026-10-08
Källa: Arbetsförmedlingen
Ansök här
Om jobbet
Just nu söker vi en serviceinriktad och teknikintresserad IT-Helpdesk tekniker till vår globala och växande kund i Linköping! Du får en nyckelroll på kontoret med möjlighet att arbeta självständigt och ta stort eget ansvar, samtidigt som du blir en del av ett stort och stöttande team. Är du problemlösande, självgående och trivs med att vara social och ta initiativ på kontoret,** samtidigt som du vill växa inom IT? Sök tjänsten idag!
Om tjänsten
Vår kund är en världsledande aktör inom nätverksvideo och säkerhetslösningar med cirka 5 500 medarbetare globalt. Deras innovativa produkter och IT-system spelar en avgörande roll i att forma framtidens säkerhet och övervakning.
För att säkerställa att medarbetarna på kontoret i Linköping har bästa möjliga förutsättningar i sin vardag söker de nu sin nästa IT-Helpdesk tekniker. Du kommer att tillhöra ett engagerat IT Helpdesk-team på cirka 40 kollegor, huvudsakligen baserade i Lund och Stockholm. På Linköpingskontoret blir du den primära Helpdesk-representanten på plats som ansvarar för IT-supporten, vilket ger dig stort eget ansvar och en varierad vardag. Rollen innebär även regelbundna resor till kontoren i Lund och Stockholm för att träffa kollegorna, samarbeta och bygga teamkänsla.
Rollens största fokus är på klientsupport, medan drifts- och serverfrågor hanteras av separata infrastrukturteam. Det krävs att du tar för dig och visar ett gediget engagemang, tålamod och en stark vilja att hjälpa andra.
Du erbjuds
En självständig roll med stort eget ansvar i en högteknologisk och global miljö.
Goda möjligheter att utveckla din karriär och växa tillsammans med företaget.
En stark företagskultur som värdesätter trivsel, samarbete och balans i livet.
En konsultchef hos Academic Work som stöttar dig i din yrkesmässiga och personliga utveckling.
Uppdraget inleds som ett konsultuppdrag via Academic Work, med ambition att övergå till en anställning direkt hos kunden.
Arbetsuppgifter
Rollen som IT-Helpdesk tekniker innebär att du hanterar och löser tekniska utmaningar kopplade till slutanvändare och klientmiljöer samt säkerställer att kontorets IT-miljö fungerar stabilt och effektivt. Du ger nära och flexibel support via ServiceNow, telefon, fjärrstyrning och inte minst personliga möten och spontana besök på kontoret.
Installera, konfigurera och leverera datorer i Windows-, Linux- och Mac-miljöer
Hantera och lösa IT-supportärenden via ServiceNow, telefon, fjärranslutning och fysiska besök
Felsöka och lösa användares problem med hårdvara och mjukvara
Ansvara för support och felsökning av konferensrumsutrustning
Administrera användare och behörigheter i katalogtjänster (AD/Azure/Entra/Intune)
Samarbeta med Helpdesk-kollegor i Stockholm och Lund med tickets
Skapa och underhålla dokumentation för interna IT-processer
Vi söker dig som
Relevant IT-utbildning, eller motsvarande praktisk erfarenhet från en liknande supportroll
Goda kunskaper inom Windows-klientsupport
Har praktisk erfarenhet av Mac OS (du har jobbat i/använt Mac tidigare och känner dig helt trygg med att hjälpa användare i miljön).
Har kännedom om eller erfarenhet av support i Linux-miljöer, samt en orädd inställning till att lära dig mer.
Förmåga att logiskt och pedagogiskt strukturera, genomföra och förklara en felsökningsprocess
Goda kunskaper i svenska och engelska i både tal och skrift, detta då det krävs för interna samarbeten
Det är meriterande om du har
Praktisk erfarenhet av ärendehanteringssystemet ServiceNow
Erfarenhet av konferensrumsteknik från exempelvis Cisco, Logitech eller Microsoft Teams Rooms
Erfarenhet av katalogtjänster som AD, Azure, Entra ID eller Intune
För att lyckas i rollen har du följande personliga egenskaper:
Hjälpsam
Social
Ordningsam
Ansvarstagande
Vår rekryteringsprocess
Denna rekryteringsprocess hanteras av Academic Work och vår kunds önskemål är att alla frågor rörande tjänsten skickas till Academic Work.
Vi tillämpar löpande urval och kommer plocka ner annonsen när tillräckligt många kandidater har nått slutskedet i rekryteringsprocessen. Vid ansökan efterfrågas ett CV. Personligt brev använder vi inte som urvalsmetod och behöver därför inte bifogas. Rekryteringsprocessen innehåller två urvalstest: ett personlighetstest och ett test i kognitiv förmåga. Testerna är ett verktyg för att kunna hitta den kandidat med högst potential för tjänsten samt främja jämlikhet, mångfald och en rättvis rekryteringsprocess.
Språk
Engelska (krav)
Svenska (krav)
Arbetsgivare
Academic Work Sweden AB
Gamla Tanneforsvägen 92
58252 Linköping
Ansökan
Ansök senast 6 april (5 månader och 27 dagar kvar)
Ansök här
IT-Helpdesk tekniker till växande bolag i Linköping!
Arbetsgivare / Ort:Academic Work Sweden AB / Linköping
Omfattning / Varaktighet:Vanlig anställning / 6 månader eller längre
Lönetyp: Fast och rörlig lön
Ansök senast 6 april (5 månader och 27 dagar kvar)
Publicerad: 2026-10-08
Källa: Arbetsförmedlingen
Ansök här
Om jobbet
Just nu söker vi en serviceinriktad och teknikintresserad IT-Helpdesk tekniker till vår globala och växande kund i Linköping! Du får en nyckelroll på kontoret med möjlighet att arbeta självständigt och ta stort eget ansvar, samtidigt som du blir en del av ett stort och stöttande team. Är du problemlösande, självgående och trivs med att vara social och ta initiativ på kontoret,** samtidigt som du vill växa inom IT? Sök tjänsten idag!
Om tjänsten
Vår kund är en världsledande aktör inom nätverksvideo och säkerhetslösningar med cirka 5 500 medarbetare globalt. Deras innovativa produkter och IT-system spelar en avgörande roll i att forma framtidens säkerhet och övervakning.
För att säkerställa att medarbetarna på kontoret i Linköping har bästa möjliga förutsättningar i sin vardag söker de nu sin nästa IT-Helpdesk tekniker. Du kommer att tillhöra ett engagerat IT Helpdesk-team på cirka 40 kollegor, huvudsakligen baserade i Lund och Stockholm. På Linköpingskontoret blir du den primära Helpdesk-representanten på plats som ansvarar för IT-supporten, vilket ger dig stort eget ansvar och en varierad vardag. Rollen innebär även regelbundna resor till kontoren i Lund och Stockholm för att träffa kollegorna, samarbeta och bygga teamkänsla.
Rollens största fokus är på klientsupport, medan drifts- och serverfrågor hanteras av separata infrastrukturteam. Det krävs att du tar för dig och visar ett gediget engagemang, tålamod och en stark vilja att hjälpa andra.
Du erbjuds
En självständig roll med stort eget ansvar i en högteknologisk och global miljö.
Goda möjligheter att utveckla din karriär och växa tillsammans med företaget.
En stark företagskultur som värdesätter trivsel, samarbete och balans i livet.
En konsultchef hos Academic Work som stöttar dig i din yrkesmässiga och personliga utveckling.
Uppdraget inleds som ett konsultuppdrag via Academic Work, med ambition att övergå till en anställning direkt hos kunden.
Arbetsuppgifter
Rollen som IT-Helpdesk tekniker innebär att du hanterar och löser tekniska utmaningar kopplade till slutanvändare och klientmiljöer samt säkerställer att kontorets IT-miljö fungerar stabilt och effektivt. Du ger nära och flexibel support via ServiceNow, telefon, fjärrstyrning och inte minst personliga möten och spontana besök på kontoret.
Installera, konfigurera och leverera datorer i Windows-, Linux- och Mac-miljöer
Hantera och lösa IT-supportärenden via ServiceNow, telefon, fjärranslutning och fysiska besök
Felsöka och lösa användares problem med hårdvara och mjukvara
Ansvara för support och felsökning av konferensrumsutrustning
Administrera användare och behörigheter i katalogtjänster (AD/Azure/Entra/Intune)
Samarbeta med Helpdesk-kollegor i Stockholm och Lund med tickets
Skapa och underhålla dokumentation för interna IT-processer
Vi söker dig som
Relevant IT-utbildning, eller motsvarande praktisk erfarenhet från en liknande supportroll
Goda kunskaper inom Windows-klientsupport
Har praktisk erfarenhet av Mac OS (du har jobbat i/använt Mac tidigare och känner dig helt trygg med att hjälpa användare i miljön).
Har kännedom om eller erfarenhet av support i Linux-miljöer, samt en orädd inställning till att lära dig mer.
Förmåga att logiskt och pedagogiskt strukturera, genomföra och förklara en felsökningsprocess
Goda kunskaper i svenska och engelska i både tal och skrift, detta då det krävs för interna samarbeten
Det är meriterande om du har
Praktisk erfarenhet av ärendehanteringssystemet ServiceNow
Erfarenhet av konferensrumsteknik från exempelvis Cisco, Logitech eller Microsoft Teams Rooms
Erfarenhet av katalogtjänster som AD, Azure, Entra ID eller Intune
För att lyckas i rollen har du följande personliga egenskaper:
Hjälpsam
Social
Ordningsam
Ansvarstagande
Vår rekryteringsprocess
Denna rekryteringsprocess hanteras av Academic Work och vår kunds önskemål är att alla frågor rörande tjänsten skickas till Academic Work.
Vi tillämpar löpande urval och kommer plocka ner annonsen när tillräckligt många kandidater har nått slutskedet i rekryteringsprocessen. Vid ansökan efterfrågas ett CV. Personligt brev använder vi inte som urvalsmetod och behöver därför inte bifogas. Rekryteringsprocessen innehåller två urvalstest: ett personlighetstest och ett test i kognitiv förmåga. Testerna är ett verktyg för att kunna hitta den kandidat med högst potential för tjänsten samt främja jämlikhet, mångfald och en rättvis rekryteringsprocess.
Språk
Engelska (krav)
Svenska (krav)
Arbetsgivare
Academic Work Sweden AB
Gamla Tanneforsvägen 92
58252 Linköping
Ansökan
Ansök senast 6 april (5 månader och 27 dagar kvar)
Ansök här

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