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This course develops the knowledge and skills needed to work effectively as a Scrum Master and support agile teams using the Scrum framework.

You will learn about the core roles, events and artefacts in Scrum, how to support Product Owners in managing the product backlog and how to help development teams organise their work and deliver value. The course also covers how Scrum can be introduced and supported within an organisation.

The course is suitable for those preparing for a Scrum Master role, existing Scrum Masters and professionals who manage teams working with Scrum.

The training is delivered as self-paced eLearning and takes approximately 12 hours to complete. No previous knowledge is required.

This course develops the knowledge and skills needed to work effectively as a Scrum Product Owner and create value through agile product development.

You will learn how to define and communicate product goals, manage and prioritise the product backlog and ensure that development work supports business objectives. The course also covers how to create clear backlog items and make the backlog transparent and easy for the team to understand.

The course is suitable for those preparing for a Product Owner role, existing Product Owners and professionals who work closely with agile development teams.

The training is delivered as self-paced eLearning and takes approximately 10 hours to complete. No formal prerequisites are required.

This course provides a practical introduction to business analysis and the skills needed to work with business needs, requirements and process improvement.

You will learn how to analyse stakeholders, identify business problems and opportunities, document and manage requirements and evaluate possible solutions. The course also covers process modelling, business cases and how to ensure that solutions support both organisational goals and user needs.

The course is particularly relevant for Business Analysts, Project Managers, Business Change Managers and professionals working with requirements, processes or organisational development.

The training is available as instructor-led virtual training or self-paced eLearning. No formal prerequisites are required.

ISTQB Certified Tester Foundation Level (CTFL) v4.0 is the world’s most widely recognised entry-level software testing certification, with over 1.1 million certificate holders globally.

The course provides a strong foundation in software testing and introduces the principles, processes and practices used to ensure quality throughout the software development lifecycle.

You will learn how to plan and carry out testing activities, apply established test techniques, identify and report defects and work with risk-based testing. The course also covers test management, test tools and how testing is applied in different development environments such as Agile, DevOps and Continuous Delivery.

The course is particularly relevant for software testers, test analysts, test engineers, developers, business analysts and professionals working with quality assurance.

The training is available as instructor-led virtual training or self-paced eLearning. No formal prerequisites are required, although basic knowledge of IT and software development is recommended.

Introduction to Test Engineering provides a practical introduction to software testing and the skills needed to work with quality assurance in modern software development.

You will learn how to design and execute test cases, identify and manage defects and apply structured test techniques such as equivalence partitioning, boundary value analysis and decision tables. The course also covers test automation, code coverage, continuous integration and how testing is integrated into Agile and DevOps environments.

The course is particularly relevant for those beginning a career in software testing, new software testers, developers and professionals moving into testing or quality assurance roles.

The training is delivered online over two days and combines theory with practical exercises. No formal prerequisites are required.

Introduction to Test Automation provides a practical introduction to how automated testing can support efficient and reliable software development.

You will learn how to identify tests that are suitable for automation, evaluate different tools and approaches and understand when manual testing may still be the better choice. The course also covers regression testing, system testing, continuous integration and factors that affect the value and maintenance of automated tests.

You will be introduced to tools such as Katalon Recorder, Selenium IDE and Selenium WebDriver through demonstrations and practical exercises.

The course is aimed at test practitioners who want to develop a better understanding of automation tools and testing techniques.

The training is delivered online over one day. Previous experience of system testing is beneficial, and basic programming knowledge in Java or C++ is an advantage.

PRINCE2® Project Management Foundation (Version 7) provides a structured introduction to one of the world’s most recognised project management methods.

You will learn how to plan, organise and follow up projects using PRINCE2 principles, practices and processes. The course covers areas such as business cases, roles and responsibilities, planning, risk management, quality, issue management and project progress throughout the project lifecycle.

The course is particularly relevant for aspiring project managers, project professionals, team managers, business analysts and others who work closely with project teams.

The training is delivered as self-paced eLearning and takes approximately 12 hours to complete. No previous knowledge of PRINCE2 is required.

PMI Certified Associate in Project Management (CAPM)® provides a broad foundation in project management and the skills needed to contribute effectively to projects in different types of organisations.

You will learn about project lifecycles, planning, roles and responsibilities, risk management, communication and problem solving. The course also covers both predictive project methods and adaptive approaches such as Agile, as well as stakeholder communication, requirements gathering and business analysis.

The course is particularly relevant for those who want to begin or develop a career in project management and strengthen their ability to work in project-based roles.

The training is delivered as self-paced eLearning and takes approximately 23 to 25 hours to complete. To take the CAPM® exam, PMI requires a secondary degree and 23 hours of project management education. The exam is purchased separately through PMI.

PMI Project Management Professional (PMP)® is aimed at experienced professionals who want to strengthen their ability to lead and manage projects successfully.

You will develop your skills in project planning, leadership, risk management and project delivery, as well as learn how to apply established project management tools and techniques. The course also covers how to identify and reduce risks and contribute effectively within project teams and PMO environments.

The course is particularly relevant for experienced Project Managers, Project Coordinators, Programme Managers and Business Analysts.

The training is delivered as self-paced eLearning and takes approximately 35 to 40 hours to complete. To qualify for the PMP® certification exam, PMI requires documented project management experience and 35 hours of project management education. The exam is purchased separately through PMI.

AgilePM® v3 Foundation provides a structured introduction to agile project management and the skills needed to work effectively in agile project teams.

You will learn how agile principles, iterative delivery and time-boxed development can be used to manage projects in changing environments. The course also covers Scrum fundamentals, roles and responsibilities, requirements prioritisation, planning, risk management and stakeholder collaboration.

The course is particularly relevant for project managers, team leaders and professionals who are, or will be, part of an agile project team.

The training is delivered as self-paced eLearning and takes approximately 24 hours to complete. A working knowledge of Scrum is recommended before taking the course.

APMG International Change Management Foundation provides a practical introduction to the theories, models and methods used to support successful organisational change.

You will learn how individuals and organisations respond to change, how to engage stakeholders and how communication, motivation and leadership can support change initiatives. The course also covers the role of the change manager, change sponsors and change teams, as well as approaches for managing resistance and supporting transformation.

The course is particularly relevant for change managers, project managers, HR professionals and others involved in planning, leading or supporting organisational change.

The training is delivered as self-paced eLearning and takes approximately 10 to 12 hours to complete. No formal prerequisites are required.

APMG International Project Planning and Control Foundation provides a practical introduction to planning, scheduling and controlling projects throughout the project lifecycle.

You will learn how to define projects, choose suitable scheduling techniques and monitor progress to maintain control over time, resources and costs. The course also covers structured project follow-up and how good documentation can support learning and continuous improvement.

The course is particularly relevant for project managers, planning managers, planning engineers, project control professionals and cost engineers.

The training is delivered as self-paced eLearning and takes approximately 14 hours to complete. No formal prerequisites are required.

PRINCE2® Programme Management Foundation provides a structured introduction to managing programmes and coordinating complex change initiatives across an organisation.

You will learn how programmes are governed, how multiple projects can be aligned with strategic objectives and how benefits, risks, issues and stakeholders are managed throughout the programme lifecycle. The course also covers roles, responsibilities and decision making within programme management.

The course is particularly relevant for programme managers, aspiring programme managers, senior project managers, business change managers and professionals working with portfolios or organisational change.

The training is delivered as self-paced eLearning and takes approximately 18 hours to complete. No formal prerequisites are required.

PRINCE2® Portfolio Management Foundation provides an introduction to how organisations can prioritise and manage multiple projects and programmes as a portfolio.

You will learn how portfolio management supports strategic decision making, how investments and change initiatives can be prioritised and balanced, and how resources can be allocated in line with organisational objectives. The course also covers governance, performance management, stakeholder engagement and the roles involved in effective portfolio management.

The course is particularly relevant for portfolio managers, programme and project managers, business change managers, benefits managers and professionals involved in strategic change and portfolio governance.

The training is delivered as self-paced eLearning and takes approximately 12 hours to complete. No formal prerequisites are required.

ISTQB Certified Tester Advanced Level Test Automation Engineering (CTAL-TAE) v2.0 develops advanced skills in designing, implementing and maintaining effective test automation solutions.

You will learn how to evaluate automation opportunities, select suitable tools and frameworks and design scalable and reusable automation architectures. The course also covers CI/CD integration, DevOps workflows, automation infrastructure, reporting, metrics and continuous improvement.

The course is particularly relevant for experienced software testers, test automation engineers, developers, test leads, test architects and quality assurance professionals working with automated testing.

The training is available as instructor-led virtual training or self-paced eLearning. Candidates must hold the ISTQB Certified Tester Foundation Level (CTFL) qualification.

ISTQB Certified Tester Advanced Level Test Analyst (CTAL-TA) develops advanced skills in functional testing, test analysis and test design.

You will learn how to analyse requirements, derive relevant test conditions and design effective test cases using structured testing techniques. The course also covers risk-based testing, defect management, usability, compatibility and how to improve test coverage and overall software quality.

The course is particularly relevant for experienced software testers, test analysts, senior testers, test leads and quality assurance professionals working with functional testing, requirements analysis and defect management.

The training is available as instructor-led virtual training or self-paced eLearning. Candidates must hold the ISTQB Certified Tester Foundation Level (CTFL) qualification.

ISTQB Certified Tester AI Testing (CT-AI) develops specialist skills for testing AI-enabled systems and machine learning models.

You will learn how AI systems differ from traditional software and how this affects test design, test data, risk management and quality evaluation. The course also covers machine learning workflows, bias, transparency, explainability, generative AI and testing techniques such as adversarial, metamorphic and drift testing.

The course is particularly relevant for software testers, test analysts and quality assurance professionals working with AI-enabled applications, machine learning projects or AI-related quality risks.

The training is delivered as instructor-led virtual training over three days. Candidates must hold the ISTQB Certified Tester Foundation Level (CTFL) qualification, and around 18 months of practical software testing experience is recommended.

ISTQB Certified Tester Security Test Engineer (CT-STE) develops specialist skills in planning, performing and improving security testing in modern software environments.

You will learn how to identify vulnerabilities, assess security risks and design effective security tests using methods such as penetration testing, vulnerability scanning, threat modelling and risk-based testing. The course also covers security testing tools, recognised standards, result analysis and how security testing can be integrated throughout the software development lifecycle.

The course is particularly relevant for software testers, test analysts, quality professionals and technical professionals working with security testing, vulnerability management or software security assurance.

The training is available as instructor-led virtual training or self-paced eLearning. Candidates must hold the ISTQB Certified Tester Foundation Level (CTFL) qualification.

ITIL® Foundation (Version 5) provides a broad introduction to managing and improving digital products and services using the ITIL framework.

You will learn about value creation, service relationships, governance, continual improvement and the roles involved in delivering and supporting services. The course also covers the ITIL Service Value System, the Four Dimensions, value chain activities and the guiding principles used in modern service management.

The course is particularly relevant for IT professionals, product managers, service designers, support teams and others involved in managing, delivering or supporting digital products and services.

The training is delivered as self-paced eLearning with 12 months of access. No formal prerequisites are required.

Service Management Essentials provides a practical introduction to how services are designed, delivered and improved to meet customer and organisational needs.

You will learn about the role of service providers and customers, how service quality is created and how structured processes support consistent service delivery. The course also covers service and process design, the service lifecycle and key concepts such as utility, warranty and customer expectations.

The course is particularly relevant for entry-level IT professionals, people considering a career in IT service management and professionals who are new to service management.

The training is delivered as self-paced eLearning with 12 months of access. No formal prerequisites are required.